Customer Service Representative - Inbound Call Center
Company: SP Plus Corporation
Location: Saint Louis
Posted on: May 26, 2023
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Job Description:
Overview
**This is an in-person position, based out of our socially
distanced Remote Command Center.
Pay Rate: -$15.54 per hour
Basic Function - -Handles high volume of calls with the highest
degree of courtesy and professionalism to resolve customer issues
which include customer questions, complaints, and inquiries. All
calls must be logged in our call log database and all call log
activity will be reviewed on a daily basis. Offers alternative
solutions where appropriate with the objective of retaining
customer's satisfaction. Handles business transactions in
connection with activation of new customer accounts on a computer
terminal. Communicates with customers using web-based tools and
demonstrates the associated proficiency in typing and grammar.
Makes financial decisions to protect/collect revenues and adjusts
customer accounts.
Responsibilities
Qualifications
SP+ is an equal opportunity employer committed in policy and
practice to recruit, hire, train, and promote, in all job
classifications, without regard to race, color, religion, sex, age,
national origin, citizenship status, marital status, sexual
orientation, veteran status, disability or other classes protected
by federal or state law. SP+ does not tolerate harassment of or
retaliation against any employee or applicant on the basis of these
characteristics, or because the individual exercised his or her EEO
rights.
Location US-MO-ST LOUIS
Keywords: SP Plus Corporation, St. Louis , Customer Service Representative - Inbound Call Center, Sales , Saint Louis, Missouri
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