Guest Service Agent
Company: Drury Inn & Suites St. Louis Forest Park
Location: Saint Louis
Posted on: April 10, 2021
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Job Description:
Rise. Shine. Work Happy.
SO MUCH MORE
Property Location:
2111 Sulphur Avenue - St. Louis, Missouri 63139
Position starts at $13.50
BASIC FUNCTION:
Provides exceptional service to all guests and potential guests by
assisting them in a friendly, efficient, courteous and professional
manner. Performs all Front Desk related functions including but not
limited to checking guests in and out, promoting company programs,
maintaining guest records, cash handling, monitoring guest
satisfaction, problem resolution, etc. May also assist with set up
breakfast and kickback which may include food preparation, set up,
service and or cleaning after service. May be asked to perform
duties of a Hot Breakfast Host / Hostess or Bartender when needed.
Maintains a high standard of integrity, service and hospitality at
all times to promote the Drury culture with customers and
co-workers.
GENERAL KNOWLEDGE, SKILL AND ABILITY:
Requires ability to take written and verbal direction in English
and speak English clearly. Requires the ability to relate to the
public in a warm, friendly manner. Requires the ability to pay
attention to detail and handle multiple tasks simultaneously.
Requires thorough knowledge of Drury Hotel's policies and
procedures. Requires the ability to handle money, make change, and
utilize office machines in normal day to day activities. Must be
willing to and have the ability to work alone as scheduled.
You belong at Drury Hotels.
Learn about and apply to join our family of employees.
Keywords: Drury Inn & Suites St. Louis Forest Park, St. Louis , Guest Service Agent, Sales , Saint Louis, Missouri
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