RAMP SERVICE AGENT - PART TIME
Company: Worldwide Flight Services
Location: Saint Louis
Posted on: July 15, 2019
The work of a Ramp Service Clerk / Agent includes the following:
loading and unloading of cargo (mail, express, baggage, freight,
and company material) on and off aircraft; the transporting of
cargo between terminals and aircraft; the ramp transfers of cargo
where required; the receiving, delivering, and physical handling of
freight and company material, export at the designated express
docks, mail and baggage in the outbound baggage room; the
completion of forms and messages related to and necessary for the
performance of the designated locations of the functions described.
The cleaning and servicing of cabin interiors, including cockpit
and lavatories; draining lavatories; checking, handling,
assembling, removing and installing passenger service cabin
furnishings and supplies. Transporting such furnishings and
supplies to and from aircraft. Assisting in loading, unloading and
racking both filled and empty drums. In addition, de-icing
aircraft, clear aircraft windshields, pushout/two aircraft and
related guide man functions; connect/remove ground power and ground
start units. May be required to clean the exterior of aircraft with
specialized cleaning fluids. May be assigned to perform routine
cleaning of work areas, ramps, and facilities with or without
powered equipment. May be assigned to assist in monitoring security
of facility. May be assigned to do routine automotive repair;
servicing and cleaning of powered and unpowered equipment. May
perform all aspects of airport and passenger service functions
including: amaking reservations, preparation and issuance of
tickets and itineraries, computation of fares, issuance of refunds,
checking baggage, collection of excess baggage charges, providing
passengers with general travel information; meets aircraft at gate
or loading area, performs duties in the departure lounges or at
boarding gates when enplaning and deplaning passengers, checks
passenger ticket for validity and lifts appropriate coupon,
completes all necessary arrangements for accommodating passengers
holding reservations, standbys and their luggage, determines flight
close-out time and prepares, completes and checks various flight
forms for accuracy, invalidates tickets and completes
post-departure procedures; performs lost and found activities,
initiates tracing procedures for lost passenger articles, keeps
owner informed of progress of search and returns found articles to
customer, processes claims for damaged or lost baggage and personal
articles and makes on-the-spot settlement of minor claims, forwards
reports on larger claims to proper Company personnel, prepares and
maintains required records and reports of lost and found
activities; receives airfreight shipments, establishes
acceptability, determines routing, classifies, computes rates and
collects payments, prepares routing data, carrier releases,
transfer manifest drayage documents and various domestic and
international forms, maintains inventory and records of shipments
accepted, warehoused, dispatched and delivered to customers. Comply
with WFS site security procedures for assigned warehouse and other
operations. Remain cognizant of WFS staff, security contractors,
and visitors' activities and report security breaches, suspicious
occurrences, or non-compliance with the site security plan to
managers or via the WFS whistleblower program.
This job is covered by a collective bargaining agreement.
Must be able to perform the following functions in variable weather
conditions as well as environmental conditions, i.e. jet engine
fumes, vehicle emissions, dust, and jet engine noise.
Load and unload aircraft of cargo weighing up to 70 lbs. in and out
of aircraft within confined cargo areas, push, pull, and position
loaded containers weighing up to 3,200 lbs. on rollers with/to
Driving vehicles with gross weights of 3,000 to 80,000 lbs. in
areas congested with aircraft, moving and stationary vehicles and
equipment as well as positioning vehicle up to aircraft requiring
depth perception and the ability to distinguish colors, red, green,
Engage in push-out of aircraft driving 80,000 lb. vehicle or assist
by providing guide function to driver using depth perception in
congested areas or speaking to cockpit during push-back
Transport cargo to and from aircraft driving 3,000 lb. vehicle
using depth perception to negotiate vehicle with attached carts
through congested area. Read "off-load" sheets to determine
destination of cargo.
While performing aircraft push-out and/or towing functions, engage
in proper specific ground to cockpit communication via hand signals
and voice commands, with and without, the assistance of sight or
Ability to successfully communicate with others.
Ability to work in a high-noise level environment.
Ability to understand and react to verbal commands and safety
warnings, with and without, assistance of sight or visual aids.
Pull, push, and lift bags weighing up to 70 lbs. onto or from a
Pull water hose from stationary cabinet and connect to
Lift, connect overhead and remove overhead, 40 lb. KVA electric
cable to/from aircraft.
De-ice aircraft at heights of up to 20 - 80 ft. lifting and holding
nose, spray exterior of wings and fuselage with glycol.
Ability to judge distances.
Ability to confront and question unauthorized personnel in secured
areas, and report their presence to authorities as necessary.
Reports to work on a regular and timely basis.
**MUST HAVE A VALID DRIVERS LICENSE
** MUST BE ABLE TO PASS 10 YEAR BACKGROUND CHECK AS AIRPORT
** MUST BE ABLE TO PASS PRE EMPLOYMENT MEDICAL TESTING
Keywords: Worldwide Flight Services, St. Louis , RAMP SERVICE AGENT - PART TIME, Professions , Saint Louis, Missouri
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