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Assistant Maintenance Manager

Company: Dierbergs Markets
Location: Saint Louis
Posted on: February 14, 2019

Job Description:

Purpose: The primary purpose for this position is to assist in overseeing and ensuring smooth and efficient operations of a Dierbergs store while maintaining high standards in accordance of the Grow Every Day Purpose, policies and procedures. The Assistant Maintenance Manager is responsible for assisting the Maintenance Manager in maintaining the highest store conditions by ensuring that the store is clean and safe for Associates and customers while providing and ensuring exceptional customer service. Qualifications: Must have initiated, be in the process of completing, or completed CDC Basic knowledge of maintenance equipment and chemicals High School diploma or equivalent preferred Physical requirements: Ability to stand on your feet for up to eight hours Ability to be mobile throughout store for extended periods of time Ability to operate floor scrubbers, buffer Ability to lift products weighing up to 65 lbs. (ex: floor to waist, waist to shoulder); occasionally lift up to 40 lbs. overhead Ability to push or pull 6-wheel stock carts with loads weighing up to 250 lbs. and 2-wheelers with loads weighing up to 175 lbs. used to transport cases of product Essential Job Functions: Management of Store/Department Operations Actively supports our Grow Every Day purpose in words and actions individually and with their team; uses our Purpose to help guide decisions and make it a part of who we are Maintains Dierbergs standards on a consistent basis (proper floor care techniques, safe usage of equipment and chemicals, Right to Know information including SDS books, maintain light fixtures, ensuring proper and timely trash removal, clean-ups with proper use of hazard cones and wet floor signs, prioritizing the daily needs of the department, completing floor and restroom inspection logs, and maintain total store appearance: inside and outside, etc.) Informs the Maintenance Manager and Store Management team of the status of the department or other key information Enforces and understands company policies, procedures and union contract agreements Assists with the implementation of company directives Maintains a safe and secure work environment, and continually builds safety awareness Manages labor through scheduling Maintains excellent attendance and punctuality Additional tasks as assigned/requested Customer Service and Relations Monitors total store for ideal conditions Ensures customers needs are met and exceeded daily Leads by example by emphasizing the importance of Dierbergs Extra Step philosophy Initiates customer contact Smiles and has good eye contact and is enthusiastic with customers Promotes, maintains, and ensures customers receive high service levels Empowers Associates to provide excellent customer service Management of Associates and Associate Relations Leads, directs and supervises Maintenance Associates; works closely with Maintenance Manager in directing the work and setting standards for the Maintenance team Holds Associates accountable for their performance with informal and formal feedback Responds to and resolves Associate issues including, but not limited to, schedule concerns, job performance accountability, customer complaints, contract violations, and corrective actions Coaches and mentors Associates Sets the example by working the necessary schedule to include evenings, weekends and holidays Ensures all Maintenance Associates have been properly trained Provides a positive environment, motivating others to succeed Welcomes all new and transferred Associates to the store Provides honest and timely feedback, recognition, and/or corrective action Completes honest performance reviews and develops action plans Maintains the productivity of Maintenance Associates Communicates effectively with all store Associates This description is a representation only and is not exhaustive of all the tasks an Associate in this position may be required to perform.

Keywords: Dierbergs Markets, St. Louis , Assistant Maintenance Manager, Professions , Saint Louis, Missouri

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