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Entry Level Quality Technician Associate

Company: Bluip, Inc.
Location: Saint Louis
Posted on: May 27, 2023

Job Description:

BluIP - is a Tier1 global service provider and communications technology partner to leaders in hospitality, restaurants, healthcare, small business, and enterprise. We develop and support a comprehensive suite of solutions, including cloud voice, UCaaS, SIP Trunks, and our industry-disrupting, all-in-one artificial intelligence virtual agent solution, AIVA Connect---. - -We have built a brand around our deep commitment to the success of our customers and do our best work when the challenges are complicated and the outcomes mission-critical. Add our legendary white glove service promise, and it is no wonder that we are trusted by more than 60,000 customers and the most recognized brands in the industries we serve. -We are excited to add a highly motivated full-time Quality Technician Associate -to our team. We will provide job training. This role is critical to ensuring the delivery of successful and trained AI solutions. In this role, you will monitor and train the AIVA--- (Artificial Intelligence Virtual Assistant) solution, provide feedback to project and product management, and ensure successful implementations and/or deployments. This includes creating training plans, feedback guides, recommendations for improvement, and training the product. This is an entry-level position. We are looking for a candidate who lives in or near St. Louis, Missouri. The individual should expect to sit for long periods and remain focused on tasks that can be redundant but also impactful to the organization's overall mission. Applicants should be prepared to communicate electronically and verbally with other team members and feel confident in using electronic software.BluIP, Inc. is an equal opportunity employer. Employment decisions are based solely on qualifications, experience, and business needs. We are deeply committed to building an inclusive and diverse workplace. Compensation for this role includes an annual salary of $42k to $50k, depending on your experience. -Duties and Responsibilities:

Assist in the development and implementation of quality control procedures and processes.Collaborate with -teams to identify and resolve quality issues.Participate in the testing and validation of new products and processes.Maintain accurate records and documentation related to quality inspections and tests.Participate in continuous improvement initiatives to improve quality products and increase efficiency.Communicate quality issues and findings to the appropriate department.Position Requirements: -
High school diploma experience with Microsoft Windows experience.At least one year -of Customer Service -experienc -in Hospitality and/or Healthcare.Ability to comprehend and interpret instructions.Ability to work independently. Aptitude for learning new systems.Strong problem-solving and analytical skills. -Proven organizational skills.Ability to complete multiple tasks.Ability to work well under pressure and meet deadlines. -Basic skills with Microsoft Office Suite products.Excellent communication (verbal and written) and interpersonal skills.Advanced English Proficiency.Critical Thinking.Computer Literacy.Flexible Hours (8AM-6PM).Other admin duties as assigned.If you are a highly motivated individual with a passion for Artificial Intelligence, we encourage you to apply for this exciting opportunity to join our team! -Powered by JazzHR

Keywords: Bluip, Inc., St. Louis , Entry Level Quality Technician Associate, Professions , Saint Louis, Missouri

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