Veterinary Technician
Company: Banfield Pet Hospital
Location: Saint Louis
Posted on: January 27, 2023
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Job Description:
SUMMARY OF JOB PURPOSE AND FUNCTION The Veterinary Technician
supports the veterinarians in ensuring quality veterinary care for
all pets, advocates for pets, educates clients on all aspects of
pet health, and ensures a safe and effective hospital environment.
ESSENTIAL RESPONSIBILITIES AND TASKS Live and exemplify the Five
Principles of Mars, Inc. within self and team. Act as the extra
eyes, ears and hands for the veterinarian to ensure the best
quality pet care and to maximize the veterinarian's productivity.
Lead communications with veterinarians and veterinary medical team
to maintain the flow of patients. Provide professional, efficient
and exceptional service at all times. This includes performing
procedures that do not require veterinarian assistance, completing
preparatory work for other procedures, ensuring that clients and
pets are comfortable in the hospital, and monitoring hospitalized
or surgical pets. Educate clients about Optimum Wellness Plans,
preventive care, pet health needs, any diagnosis or treatment,
hospital services and other issues. Obtain relevant information and
history from clients and maintain proper and complete medical
charts. Ensure the safety of pets, clients and associates by
utilizing safe restraining techniques, following standard
protocols, and maintaining clean, sterile and organized treatment
areas, exam rooms and labs. Assist with surgery as applicable.
Utilize technical skills to the fullest, within state practice acts
regarding duties of credentialed veterinary technicians. Mentor
other paraprofessionals in the hospital. Other job duties as
assigned. THE FIVE PRINCIPLES Quality - The consumer is our boss,
quality is our work and value for money is our goal. Responsibility
- As individuals, we demand total responsibility from ourselves; as
associates, we support the responsibility of others. Mutuality - A
mutual benefit is a shared benefit; a shared benefit will endure.
Efficiency - We use resources to the full, waste nothing and do
only what we can do best. Freedom - We need freedom to shape our
future; we need profit to remain free. HIRING QUALIFICATIONS
COMPETENCIES Leadership Personal Learning Customer Focus Peer
Relationships Action Oriented Listening Functional Ensure medical
quality Effective communication Drive for Results Priority Setting
Position Description Veterinary Technician - Job Description.docx 2
of 3 Last Revised: 05/03/2018 JP Functional Skills CAPABILITIES AND
EXPERIENCE (CAN DO) Ability to multi-task- Manages multiple tasks
at one time; quickly and accurately shifts attention among multiple
tasks under distracting conditions without loss of accuracy or
appearance of frustration. Communication skills - Reads, writes and
speaks fluent English, using appropriate grammar, style and
vocabulary. Correctly spells commonly used English words and job
specific terms. Demonstrates exceptionally strong written and
verbal communication skills. Organizational ability Demonstrates a
systematic approach in carrying out assignments. Is very orderly
and excels at cutting through confusion and turning chaos into
order. Problem solving skills - Demonstrates a strong ability to
identify, analyze and solve problems. Translates problems into
practical solutions. Client service skills - Consistently ensures
the team provides the client with attentive, courteous and
informative service. Gains and shows personal satisfaction from
delivering great service. Intellectual ability - Accurately and
consistently follows instructions delivered in an oral, written or
diagram format. Can provide directions. Mathematical ability -
Ability to add, subtract, multiply and divide, and to compute rate,
ratio and percent; ability to convert units of measurement.
Computer skills - Comfortably and confidently uses a computer and
specialized medical software, as well as Microsoft Outlook, Word
and Excel. ATTITUDES (WILL DO) Initiative shows willingness and
aptitude to take appropriate steps in finding solutions to
problems; presents options and ideas to enhance current processes
or procedures. Takes on additional responsibility when both big and
small tasks need to be done. Integrity Firmly adheres to the values
and ethics of Banfield Pet Hospital. Exhibits honesty, discretion,
and sound judgment. Cooperativeness Willing to work with others,
collaborating and compromising where necessary; promptly share
relevant information with others. Flexibility Is open to changing
situations and opportunities and is willing to perform all tasks
assigned. Independence Able and willing to perform tasks and duties
without supervision as appropriate. Tolerance for Stress /
Resiliency Maintains a positive can do outlook, rebounds quickly
from frustrations and unpleasantness, and maintains composure and
friendly demeanor while dealing with stressful situations. SPECIAL
WORKING CONDITIONS Ability to work at a computer for long periods
of time. Ability to be confident around pets (i.e., dogs, cats,
birds, reptiles, etc.) Client needs and work volume may often
require more than 40 hours per week to complete essential duties of
this job. This position requires special hours including working
weekends and evenings. Must have mental processes for reasoning,
remembering, mathematics and language ability (reading, writing,
and speaking the English language) to perform the duties
proficiently. The noise level in the work environment is moderately
high. Requires sufficient ambulatory skills in order to perform
duties while at hospital. Ability to stand, walk, stoop, kneel,
crouch, and climb as well as manipulate (lift, carry, move) up to
50 pounds. Requires good hand-eye coordination, arm-hand-finger
dexterity with the ability to grasp, and visual acuity to use a
keyboard and operate equipment. Specific vision abilities required
by this job include close vision, distance vision, color vision,
peripheral vision, depth perception, and ability to adjust focus.
Associate is routinely exposed to a variety of pets that may bite
or scratch, and on occasion, exposed to anesthesia, radiation,
biological hazards and medication/controlled substances. Position
Description Veterinary Technician - Job Description.docx 3 of 3
Last Revised: 05/03/2018 JP EXPERIENCE, EDUCATION AND/OR TRAINING
Veterinary technician certification or licensure required (CVT,
RVT, LVT, and LVMT). Associates or Bachelors degree from an AVMA
accredited veterinary technology program, or the equivalent
combination of education, training and experience that provides the
required knowledge, skills, and abilities. High School Diploma or
equivalent preferred. Must be able to perform all required skills
of AVMA accredited veterinary technology programs at a level in
which to aid in the efficiency of the practice. Must be at least 18
years old to perform duties involving radiography (x-ray) and
exposure to radioactive substances. One year related experience
required with customer service preferred. WE ARE A DRUG-FREE,
SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Company Policy, Federal and
State Laws Forbid Discrimination Because of Age, Color, Race,
Religion, Sex, Disability, Sexual Orientation or National Origin.
Employment Type: Full Time
Keywords: Banfield Pet Hospital, St. Louis , Veterinary Technician, Professions , Saint Louis, Missouri
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