BioMedical Equipment Field Technician
Company: Progressive Communications Inc.
Location: Saint Louis
Posted on: January 26, 2023
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Job Description:
The role of the Biomedical Equipment Field Technician is to
perform the best customer-service experience for the installation,
service, and testing of complex medical devices in a hospital
setting, following stringent real-time patient-data
requirements.*MAJOR RESPONSIBILITIES: ** Willingness and ability to
travel 80-100% of the time (depending on market)* Comply with
protocols for communicating status and issues related to work
orders* Complete tasks on scheduled date and within a specified
timeframe* Provide world-class customer service in onsite and
digital customer communications* Offer onsite service training and
education to customer's biomedical technicians* Provide management
with feedback and ideas for continuous improvement* Being a valued
part of a diverse and dynamic team*QUALIFICATIONS: ** High school
degree or equivalent* Strong interest in regional and national
travel (depending on market)* Experience using standard office
equipment such as computers and smartphones* Experience using
medical test equipment and hand tools* Experience working with
ventilators preferred* Experience with Microsoft Office Suite is
required* Experience with CRMs such as Salesforce is a plus*
Professional manner, appearance, and discretion in engaging
customer* Satisfactory background check including state-specific
requirements (e.g., fingerprinting)* Compliance with
client-specific requirements (e.g., immunizations, PPE)* Valid
driver's license with a clean driving record* Clean background
check and clear drug screen* Self-guided and able to work
independently* Strong organizational skills*PHYSICAL REQUIREMENTS:
** Carry and monitor company phone, be available and responsive
during scheduled and non-scheduled hours, except during rest and
meal periods as required by applicable state law* Flexible in
working hours as this position will require customer support during
non-regular business hours, mandatory overtime on short notice,
and/or weekend work as necessary* Lift carry, push, or pull up to
20 pounds, occasionally up to 50 pounds, with assistance available*
Frequently stand, walk, stoop, kneel, twist, crawl, and extended
reach* Regular grasping and repetitive hand movements.#Indeed1Job
Type: Full-timePay: $23.00 - $28.00 per hourBenefits:* Dental
insurance* Health insurance* Life insurance* Paid time off* Vision
insuranceSchedule:* 8 hour shiftEducation:* High school or
equivalent (Required)Experience:* Ventilator: 1 year (Preferred)*
Customer service: 1 year (Preferred)* Hand tools: 1 year
(Preferred)* Medical equipment: 1 year (Required)* Microsoft
Office: 1 year (Required)License/Certification:* Driver's License
(Required)Willingness to travel:* 75% (Required)Work Location: On
the road
Keywords: Progressive Communications Inc., St. Louis , BioMedical Equipment Field Technician, Professions , Saint Louis, Missouri
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