BioMedical Equipment Field Technician

Company: Progressive Communications Inc.
Location: Saint Louis
Posted on: January 26, 2023

Job Description:

The role of the Biomedical Equipment Field Technician is to perform the best customer-service experience for the installation, service, and testing of complex medical devices in a hospital setting, following stringent real-time patient-data requirements.*MAJOR RESPONSIBILITIES: ** Willingness and ability to travel 80-100% of the time (depending on market)* Comply with protocols for communicating status and issues related to work orders* Complete tasks on scheduled date and within a specified timeframe* Provide world-class customer service in onsite and digital customer communications* Offer onsite service training and education to customer's biomedical technicians* Provide management with feedback and ideas for continuous improvement* Being a valued part of a diverse and dynamic team*QUALIFICATIONS: ** High school degree or equivalent* Strong interest in regional and national travel (depending on market)* Experience using standard office equipment such as computers and smartphones* Experience using medical test equipment and hand tools* Experience working with ventilators preferred* Experience with Microsoft Office Suite is required* Experience with CRMs such as Salesforce is a plus* Professional manner, appearance, and discretion in engaging customer* Satisfactory background check including state-specific requirements (e.g., fingerprinting)* Compliance with client-specific requirements (e.g., immunizations, PPE)* Valid driver's license with a clean driving record* Clean background check and clear drug screen* Self-guided and able to work independently* Strong organizational skills*PHYSICAL REQUIREMENTS: ** Carry and monitor company phone, be available and responsive during scheduled and non-scheduled hours, except during rest and meal periods as required by applicable state law* Flexible in working hours as this position will require customer support during non-regular business hours, mandatory overtime on short notice, and/or weekend work as necessary* Lift carry, push, or pull up to 20 pounds, occasionally up to 50 pounds, with assistance available* Frequently stand, walk, stoop, kneel, twist, crawl, and extended reach* Regular grasping and repetitive hand movements.#Indeed1Job Type: Full-timePay: $23.00 - $28.00 per hourBenefits:* Dental insurance* Health insurance* Life insurance* Paid time off* Vision insuranceSchedule:* 8 hour shiftEducation:* High school or equivalent (Required)Experience:* Ventilator: 1 year (Preferred)* Customer service: 1 year (Preferred)* Hand tools: 1 year (Preferred)* Medical equipment: 1 year (Required)* Microsoft Office: 1 year (Required)License/Certification:* Driver's License (Required)Willingness to travel:* 75% (Required)Work Location: On the road

Keywords: Progressive Communications Inc., St. Louis , BioMedical Equipment Field Technician, Professions , Saint Louis, Missouri