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Network Operations Analyst

Company: Strategic Staffing Solutions
Location: Saint Louis
Posted on: May 16, 2022

Job Description:

Strategic Staffing Solutions (S3) is seeking a Network Operations Analyst to support a 24x7x365 Digital Command Center for one of our longest clients and a team we know well! This role is 100% onsite in downtown St. Louis and the ideal candidate will be flexible to work a 3x12 (or other shift schedule as determined; day and overnight shifts available). Contract duration is 12 months w/possible extension.
JOB RESPONSIBILITIES:

  • Manage the daily operations and support of IT networks, including LAN/WAN, transport, telephone, wireless data, and mobile radio networks.
  • Utilize a variety of monitoring tools and network element management systems to triage, troubleshoot and remotely repair network issues.
  • Implement software upgrades to network elements as required and participate in the change process to add or delete network elements.
  • Provide support to IT field operations personnel, dispatch field support personnel as required, dispatch contractors, open and manage tickets with equipment vendors and carriers.
    REQUIRED QUALIFICATIONS:
    • Associates degree required, preferably in computer science or related field. Consideration may be given to candidates with extensive related experience without the academic requirements.
    • 4+ years of operational experience in 3 or more of the following: Windows, Windows Server; Unix or Linux operating systems; LAN/WAN and telecommunications networks. Telecommunications experience should include telephony, mobile radio, multiplexing, TDM networks and IP networks.
    • 3+ years of recent telecommunication experience in any of the following fields: PBX, Call Center technologies, Telecommunication services configuration management and procurement.
    • Candidate should possess skills in Customer Focus, Sense of Urgency, Decision Making, Core Application Systems, Problem Solving, Teamwork, Technical Troubleshooting, Network Architecture & Telecommunications.
      PREFERRED QUALIFICATIONS:
      • CCNA, MCSA, or RHCE certification.
      • ServiceNow ticketing system knowledge.
      • MPLS knowledge.
        S3 supports and adheres to customer COVID-19 vaccination policies, which may include the disclosure of vaccination status.
        WE OFFER A REFERRAL FEE FOR ANYONE REFERRED & HIRED WITH S3! $$Strategic Staffing Solutions (S3), based in Detroit, Michigan, prides itself on being an international, woman-owned, $300+ million IT and Business Services Corporation with 30+ years of service. We are ranked 16th among the largest staffing firms in the US by Staffing Industry Report, 6th largest IT Diversity staffing firm, and are one of five companies nationally certified as a Charter Partner with Staffing Industry Analysts. S3 provides IT consulting, customized project solutions, vendor management programs and executive search services to financial institutions, insurance, energy, oil/gas, telecommunication, government, retail, and health care industries worldwide. We have more than 3,600+ consultants and 31 offices in the US and Europe. S3 is also proud to be nationally recognized as both a Military Friendly and Military Spouse Friendly Employer.
        As an S3 employee, you are eligible for a full benefits package which may include Medical Insurance, Dental Insurance, Vision Insurance, 401(k) Plan, Vacation Package, Life & Disability Insurance Plans, Flexible Spending Accounts, and Tuition Reimbursement.
        The global mission of S3 is to build trusting relationships and deliver solutions that positively impact our customers, our consultants, and our communities. The four pillars of our company are to: Set the bar high for what a company should do, create jobs, offer people an opportunity to succeed and change their station in life, and improve the communities where we live and work through volunteering and charitable giving.
        Strategic Staffing Solutions is an Equal Opportunity Employer

Keywords: Strategic Staffing Solutions, St. Louis , Network Operations Analyst, Professions , Saint Louis, Missouri

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