Business Systems Analyst II
Company: EDWARD JONES
Location: Saint Louis
Posted on: May 15, 2022
Job Description:
At Edward Jones, we help clients achieve their serious,
long-term financial goals by understanding their needs and
implementing tailored solutions. To ensure a personal client
experience, we have located our 15,000+ branch offices where our
more than 7 million clients live and work.
In a typical branch office, a financial advisor meets with clients
and receives branch office support, so they can focus on building
deep relationships with clients. Headquarters associates in St.
Louis, Tempe and Mississauga provide support and expertise to help
U.S. and Canada branch teams deliver an ideal client experience. We
continue to grow to meet the needs of long-term individual
investors.Opportunity Overview: At Edward Jones, the Human
Resources division utilizes people expertise to proactively drive
high-impact solutions that deliver firm results. Cultivating a
highly talented and inclusive workforce, you'll guide an
exceptional associate experience, enabling them to do their best
work. Here, you'll enable continued firm growth through
professional and leadership development, workforce and succession
planning, inclusion & diversity, and talent acquisition and
engagement. By driving these human resources solutions, your work
will serve both firm and associates' best interests and support
Edward Jones being recognized as a Best Place to Work.
This associate will be responsible for collaboration with HR
Business stakeholders and translating needs to functional
requirements. Required to interpret business/functional
requirements in technical terms for IT. Responsible for
participating in managing testing strategies. Work to liaise with
Business Process owners, IT and PMO
Key Responsibilities:
Represent the firm's interest and
serve as the primary contact for vendor relationship - including
normal support updates, issue escalation, vendor roadmap, client
networking, feature adoption, etc.Serve as the primary expert
resource for the firm regarding system operation, configuration,
and administration. Includes support for internal Technology
changes, vendor-driven system releases and maintenance, user
security and access, data governance and file feeds, etc.Provide
support to internal business partners regarding the use of the
system, including optimal configuration and tradeoffs required to
support business processesFacilitate collaborative decision making
between business areasProvide resources for business areas to
resolve issues, effectively train and coach associates, etc.Lead
projects related to the application processes and componentsServe
as a project team member at the request of other HR or Technology
areas.
Provide significant technical
guidance to technical resources both in the firm and with the
vendor Maintain and complete short-term and long-term system
enhancementsDesign comprehensive test strategies for HR projects to
ensure appropriate testing milestones are planned and
achievedAbility to gather and write detailed requirementsAbility to
write test plans that tie back to requirementsCoordinate testing
with business partnersEstablish monitoring for test execution and
defectsLead in the analysis, design, and implementation of new
functionality
Bachelor's degree or equivalent
experience preferredMinimum of 5 years of experience in Recruiting
and/or with Applicant Tracking Systems administrationExperience
with project development and implementation preferredExperience
with Agile preferredUnderstanding of HR / Talent processesAbility
to manage multiple project assignmentsAbility to deliver
presentations and/or training classes to Technology and Business
associates, leaders and partnersAbility to mentor and communicate
effectively with project teams, business users, and other QA
professionals. Communicate and/or escalate quality issues as
appropriate
Strong written and verbal
communication skills. Communicate project needs and status clearly
both in writing and verbally. Receives feedback
non-defensively.Reinforces appropriate behavior (e.g., thanks
people for their cooperation).Listens to others.Technical Skills:
MS Office - expert level
skillsFamiliar with database conceptsExpert level knowledge
performance management concepts and vocabularyKnowledge of
Applicant Tracking Systems (BrassRing) is a plusProblem
Solving:
Must be able to respond to average and expert user questions and
investigate potential solutions including working with the vendor
to implement changes or recommend modifications to existing
systems. Must be able to help clearly define and diagnose technical
and system problems related to access, task completion, program
support, reporting, and system downtime. Must understand and work
around constraints related to firm systems as well as vendor
systems and how the two interact with each other. Should be able to
intuitively assess potential problems in order to prevent them.
Decision Making:
The decisions made in this position are often complex and
non-routine and must balance the implications of vendor and firm
systems, user experiences, technical constraints, and long-term
system currency.
Span of Influence:
As this person is considered the expert at the firm regarding the
vendor application and configuration, recommendations made to
senior leadership carry significant weight and influence. Poor
decisions can significantly impact the firm and users' abilities to
complete their work either using the system itself or using
information provided by the system.
- 2021 FORTUNE 100 Best Companies to Work For - By Great Place to
Work - and FORTUNE Magazine - Edward Jones was named No. 20 on the
list.
- From FORTUNE -2021 FORTUNE Media IP Limited. All rights
reserved. Used under license. FORTUNE and FORTUNE 100 Best
Companies to Work For are registered trademarks of Fortune Media IP
Limited and are used under license. FORTUNE and Fortune Media IP
Limited are not affiliated with, and do not endorse products or
services of, Edward Jones Investments.2021 Corporate Equality Index
- Edward Jones joins the ranks of 767 major U.S. businesses that
received top marks in the Foundation's 19th annual scorecard on
LGBTQ workplace equality.
From The Human Rights Campaign. All
Rights Reserved2021 Training Top 100 list - Edward Jones ranked No.
19, up six spots from last year in its 21st consecutive year on
this prestigious list.J.D. Power, 2021 - Edward Jones has ranked
"highest in Employee Advisor Satisfaction among Financial
Investment Firms" in the J.D. Power 2021 U.S. Financial Advisor
Satisfaction Study.
Edward Jones received the highest
score among employee advisors in the J.D. Power 2007,2008, 2010,
2012-2015, 2017-2021 Financial Advisor Satisfaction Studies of
employee advisors' satisfaction among those who are employed by an
investment services firm. Visit jdpower.com/awards for more
information.Edward Jones does not discriminate on the basis of
race, color, gender, religion, national origin, age, disability,
sexual orientation, pregnancy, veteran status, genetic information
or any other basis prohibited by applicable law.At Edward Jones, we
value and respect our associates and their contributions, and we
recognize individual efforts through a rewards program that
promotes a long-term career, financial security and well-being. to
learn more about our total compensation approach, which in addition
to base salary, typically includes benefits, bonuses and profit
sharing. The salary range for this role is based on national data
and actual pay is based on skills, experience, education, and other
relevant factors for a potential new associate:
Salary: $66379 - $109459
Category: Headquarters
Keywords: EDWARD JONES, St. Louis , Business Systems Analyst II, Professions , Saint Louis, Missouri
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