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Lead Systems Analyst-OPEN TO 100% REMOTE OPTION

Company: H&R Block
Location: Saint Louis
Posted on: January 16, 2022

Job Description:

What You'll Do...

Do you want to help an organization increase speed and time to market in a safe, compliant way? Then you might be the Lead IT Systems Analyst we are looking for as we build an automated governance and compliance platform and process. We are reshaping our organization into a lean DevOps-enabled, continuous delivery organization. In order to maintain compliance and safety for our organization and our customers, we need your skills in solving and supporting complex problems through implementation of processes or technology solutions.

We seek an IT Systems Analyst with strong technical aptitude who is highly knowledgeable in the following software stack: Microsoft Azure DevOps, SonarQube, and Launch Darkly. This role requires a diverse background: proven problem-solving skills, business acumen and excellent collaboration/interpersonal skills. This is a fast-paced, high performing team environment where you must be very comfortable working closely with other IT team members, outside IT resources and key stakeholders across IT.

You will be responsible for supporting solutions in the in the software delivery toolset, specifically Azure DevOps, SonarQube, and Launch Darkly. You will ensure that governance goals are accomplished and in line with business objectives by training and supporting software delivery squads. You will be well-versed in all systems supported by the department. You will be responsible for the production support of one or more of the most complex systems working with developers to ensure the most efficient systems within available resources.

Essential Duties And Responsibilities


Researches and analyzes information and business workflows to propose efficient solutions. Evaluate complex problems and issues quickly and accurately to recommend or take the appropriate actions. Provide robust agile solutions that drive efficiencies company-wide based on business need. Performs functional and integrated testing based on user workflows.
Solution Development and User Training: Work cross-functionally with internal and external technical resources to ensure complete, thorough, end-to-end solutions. Solid knowledge of software development lifecycle able to manage solutions through entire software delivery cycle from design through development, testing, and deployment including release and change management. Create documentation and provide training to stakeholders.

Facilitate prototyping and proof-of-concept activities, and technical walk-throughs. Work with senior IT leaders to understand impact of proposed initiatives to processes, end-users and technology. Participate in discussions with technical architecture in devising cross-application solutions for addressing requirements. Work with application architects in defining the technical approach options - including application, database, hardware and interface approach - in an array of legacy, client-server and web-based technologies. Work with business groups (e.g. operations) to assess the if impact of initiatives to existing processes and organizational needs.

What You'll Bring To The Team...

Bachelor's degree in Computer Science, Information Technology, Business Administration or related field or the equivalent through a combination of education and related work experience.
Nine years overall IT experience, including experience with a diverse set of platforms and technologies, as well as, experience with structured methods and the software development life cycle.
Seven years of progressive business experience including demonstrated experience in business planning, process reengineering, business process analysis, and requirements prioritization.
Demonstrated research, analytical, critical thinking, decision-making, consulting and problem-solving skills.
Excellent oral and written communication skills, including experience with executive reporting for senior IT and business leadership.
Excellent interpersonal communication skills, presentation skills and facilitation skills including the ability to deal with all levels of management and external vendors.
Demonstrated organizational and planning capabilities and ability to handle multiple tasks, projects, and priorities in a fast-paced environment.
Ability to mentor and coach others.
Ability to work effectively as part of a team with little formal supervision or guidance.

Experience using software applications such as Azure DevOps, SonarQube, and Microsoft Office applications.

It would be even better if you also had...

MBA or other post-secondary education.
Big 5 or major consulting firm experience.
Formal facilitation training.

About H&R Block...

We're here to live our purpose-to provide help and inspire confidence in our clients and communities everywhere. We take our work personally, because we know what it represents: Families and homes. Livelihoods and lives.

We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to approximately 12,000 tax offices throughout the United States and around the world. When you join our team, you'll add to the momentum of a forward-thinking company-one that defined an industry and is now leading its transformation.

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Keywords: H&R Block, St. Louis , Lead Systems Analyst-OPEN TO 100% REMOTE OPTION, Professions , Saint Louis, Missouri

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