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DAL-TILE INSTALLATION TECHNICIAN

Company: Mohawk Industries, Inc.
Location: Saint Louis
Posted on: April 10, 2021

Job Description:

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile. A Dal-Tile Installation Technician is responsible for leading the charge of educating the installation trade on the attributes and technical installation aspects of RevoTile and other products as assigned, to enhance installer familiarity with the product and ultimately assist in driving RevoTile sales through quality installations. This will be achieved through a consistent cadence of hands-on installation training sessions, in the field at customer locations, job sites, SSC locations or other off-site facilities. In addition to RevoTile, the Installation Technician will serve as our in-house expert on technical aspects of floorcovering installations and associated products, such as, Schluter, Mapei, Custom, etc. and well versed in the various applications installers encounter in the field.

  • Professionally represent DalTile and actively promote our products to support driving sales.
  • Responsible for establishing training class curriculum to ensure high level of proficiency by attendees.
  • Create both class-room and hands-on portions of installation training, including an assessment for knowledge assimilation.
  • Establish the core set of materials essential for training sessions, including comprehensive tool kit, portable mockup station for hands-on installation training, flooring materials of RapidPrep, RevoTile and RapidGrout and prep van with these appropriate materials.
  • Establish training schedules by market in assigned geography. Coordinate with Regional leaders for specific markets training schedule, locations, local support needed, etc.
  • Schedule training sessions out quarterly with some flexibility built into the schedule for job site visits, one-off training or technical events, etc.
  • Maintain list of "Qualified" installers by market as trainings are completed for local team to use for referrals.
  • Serve as in-house technical expert on RevoTile related to product specifications and installation techniques.
  • Provide support for all installation technical issues to provide customers with high level of technical knowledge to ensure products are installed properly. If necessary, will take lead on job site visits for installation issues or challenges to assist the customer through the job.
  • Provide a monthly report of activities to Regional Leaders and Corporate Sales Leaders.
  • Maintain superior level of technical knowledge of our products and installation methods.
  • Other duties as assigned related to installation technical topics. Talents & Competencies:
    • Superior knowledge of floorcovering installation techniques and product knowledge readily demonstrated in actual hands-on application.
    • Strong relating capabilities along with excellent written and oral communication skills.
    • Effective leadership, coordination and collaboration capabilities. Excellent time management and organizational capabilities. Experience Requirements:
      • BA/BS degree preferred, but not required.
      • Minimum of 10 years of successful floorcovering installation experience, working residential and/or commercial installations.
      • Preferable the experience is across tile, vinyl, laminate, etc.
      • Industry Installation Certifications are beneficial.
      • Good Presentation skills and strong written and verbal communication
      • 70% travel; good driving record is needed While performing the duties of this job, the associate is regularly required to stand, use hands, and reach with hands and arms. The installer is required to walk, stoop, kneel, crouch, or crawl. The installer may be required to sometimes sit, climb or balance. The associate may lift and/or move up to 50 pounds. Specific vision abilities required by this position includes close vision, peripheral vision, and ability to adjust focus. We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement. Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service! Active military, transitioning service members and veterans are strongly encouraged to apply. Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

Keywords: Mohawk Industries, Inc., St. Louis , DAL-TILE INSTALLATION TECHNICIAN, Professions , Saint Louis, Missouri

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