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Regional Support

Company: Veterans Home Care
Location: Saint Louis
Posted on: May 19, 2019

Job Description:

, list of required documents and permission forms for requesting medical and military information

  • Review and analyze client documents; request military and medical forms, and follow up with client to compile any missing documentation
  • Analyze the completeness and accuracy of the client file
  • Determine the next steps towards completeness and accuracy of a client file
  • Contact client/family member(s), doctor offices in order to complete the files to a submission standard outlined
  • Review of financial documents (income and assets of client)
  • Report and modify lead data on company server
  • Supporting the Regional Manager with contacting outside sources for additional file information
  • Maintain the accuracy of data compiled in the company database to reflect file changes/updates
  • Maintain confidential records and database follow-up with the appropriate company office
  • Maintain HIPAA compliance Qualified candidates must be effective as part of a team and individually in a fast paced environment with heavy phone traffic. A desire to work with seniors and a high degree of patience is required. Sales support within the in-home health care industry is a plus. Competencies Required for Position:
  • Technical Capacity
  • Attention to Detail
  • Communication Proficiency
  • Analytical Skills
  • Client Focus
  • Organizational Skills Minimum Requirements:
    • GED or HS Diploma and/or a minimum of four (4)-five (5) years experience in information and referral services, case management, social services, sales assistant. OR
    • AA degree in a human services field and a minimum of two (2) years experience in information and referral services, case management, social services, sales OR
    • Bachelors Degree in a sales-related field
    • Proficiency in Microsoft Office Applications, including Excel, PowerPoint and Word.

Keywords: Veterans Home Care, St. Louis , Regional Support, Other , Saint Louis, Missouri

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