System Engineer
Company: Karpel Computer Systems Inc
Location: Saint Louis
Posted on: September 26, 2024
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Job Description:
Description:Karpel Solutions is seeking a highly motivated
System Engineer to join our IT team. In this role, you will play a
key role in providing comprehensive support for our client's
desktop, server, and cloud environments, as well as Microsoft 365
services and products. Ensuring that clients have minimal downtime
and optimal computing experiences by performing remote and on-site
monitoring, maintenance and troubleshooting activities.
Requirements:ResponsibilitiesManage and administer Microsoft 365
services, including Exchange Online, SharePoint Online, Teams,
OneDrive, and Azure AD Implement and enforce Microsoft 365 security
policies and best practices, such as MFA and conditional access
Troubleshoot and resolve technical problems related to Windows
desktop, server, Microsoft 365, software, network, and
infrastructure related issues Document and maintain system
configurations, procedures, and standards Manage user accounts,
permissions, and access controls within Active Directory Perform
system administration tasks, including patching, updates, and
configuration management Monitor system health and identify
potential issues proactively Configure, monitor, and validate
regular system backups to ensure data integrity and recovery
capabilities Analyze incoming emails for potential phishing
attempts or threats and educating users on best practices for email
security Collaborate with other IT professionals and vendors to
ensure seamless integration of systems and services Participates in
ongoing training and attainment of manufacturer certifications to
further develop your technical skills Develops and maintains
relationships with customers that further develop our company's
positive reputation through exceptional customer service. Develop
personal skills to work individually efficiently and effectively
and as a member of the Technical Services team Detailed and precise
recording of time spent on solving problems Other duties as
assigned by the Director QualificationsAssociate's degree in
Computer Science, Information Systems, or related field, or
equivalent work experience At least 3 years of experience in
supporting Microsoft 365 administration and services At least 3
years of experience in supporting Windows OS desktops and laptops
Strong knowledge of Microsoft 365 applications, services, and
devices, such as Exchange Online, SharePoint Online, Teams,
OneDrive, and Azure AD, Intune, Autopilot Experience with Microsoft
Azure Virtual server, Hyper V, Scale, and VMware virtualization
Experience with troubleshooting, configuring, and supporting small
to enterprise level Active Directory environments Experience with
implementing and administration of enterprise switches, firewalls,
routers, and wireless access systems Knowledge of networking
concepts, computer components, LAN/WAN, browsers, and mobile
devices Ability to travel from one site to another during day or
night depending on project or onsite job Team player with the
ability to conduct work with utmost confidentiality and
professionalism Excellent communication skills with a customer
service orientation and an ability to work well with all levels of
the organization Able to demonstrate professional and empathetic
behavior in the resolution of both routine and complex customer
problems Manage multiple high priority initiatives in a fast paced,
highly technical environment Highly self-motivated and organized
Keen attention to detail Excellent troubleshooting and
problem-solving skills Experience with ConnectWise Manage and
ConnectWise Command (formally Continuum) a plus Managed Services
experience a plus Relevant technical certifications are a plus
Desired CertificationsMicrosoft 365: Fundamentals Microsoft 365:
Endpoint Administrator Associate Microsoft 365: Administrator
Expert Microsoft: Windows Server Hybrid Administrator Associate
Microsoft: Azure Fundamentals CompTIA: A+, Network+, Server+,
Security+, Cloud+, Project+ PId16db0a49b43-25660-34768418
Keywords: Karpel Computer Systems Inc, St. Louis , System Engineer, Other , Saint Louis, Missouri
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