Automotive Service Specialist
Company: TEKsystems
Location: Saint Louis
Posted on: May 8, 2024
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Job Description:
Description:The Technical Specialist works in a group supporting
the many products in the Lubrication Business Unit. The products
include hand-held lubrication tools, pumps, meters, valves,
lubrication systems, and fluid management systems. Lincoln services
most industries that use lubrication products.The position will
provide support to our full line of products including taking
inquiries pertaining to service documentation, troubleshooting
products, clarifying assembly/disassembly procedures by phone and
online, and handling warranty issues. The position may also be
required to document failures for further analysis and return of
defective goods.ESSENTIAL DUTIES AND RESPONSIBILITIES include the
following. Other duties may be assigned.The following tasks with be
performed by the Technical Specialist I in support of the product
lines: support sales inquiries with product recommendations, taking
inquiries pertaining to service documentation, remotely trouble
shooting products, clarifying assembly/disassembly procedures by
phone and online, provide guidance on warranty process, document
product failures for further analysis and return of defective
equipment. The Technical Specialist I will be responsible to learn
and support the following product lines within the LBU. Automotive
& Vacuum related Tools & Equipment - includes pumps, reels, and
meters among other products. Computer resources used:- AS400-
Windchill (schematics and drawings)- company website- email-
Microsoft Onenote- Microsoft AccessSkills & Qualifications:A four
year degree in business or technical field desired. AS degree in
technical field with 2 yrs applicable experience.2yrs experience in
a product oriented customer service or technical support
role.Mechanical aptitude is a MUST. Minimum experience with
automotive parts and service tools. Preferred experience is more
product engineering in nature including motors, pumps, gears,
hydraulics, pneumatics and specifications.Customer service aptitude
is a MUST.Experience Level:Intermediate Leve
About TEKsystems:
We're partners in transformation. We help clients activate ideas
and solutions to take advantage of a new world of opportunity. We
are a team of 80,000 strong, working with over 6,000 clients,
including 80% of the Fortune 500, across North America, Europe and
Asia. As an industry leader in Full-Stack Technology Services,
Talent Services, and real-world application, we work with
progressive leaders to drive change. That's the power of true
partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all
applications without regards to race, sex, age, color, religion,
national origin, veteran status, disability, sexual orientation,
gender identity, genetic information or any characteristic
protected by law.
Keywords: TEKsystems, St. Louis , Automotive Service Specialist, Other , Saint Louis, Missouri
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