Overnight Front Desk Clerk

Company: Penn National Gaming
Location: Saint Louis
Posted on: May 28, 2023

Job Description:

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
What does River City Casino & Hotel have to offer?---

• 
  
• 
  Day 1 medical, dental, & vision benefits!
  
  
• 
  Uber benefit for nearby metro stops.
  
  
• 
  Recognition programs with cash rewards, gift cards, & more.
  
  
• 
  Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member's children.
  
  
  As an Overnight Front Desk Clerk, you will:
  Shift: 9:00PM to 7:30AM Pay: $17.00 per hour
  
  • 
    
  • 
    Efficiently and effectively check guests in and out, provide information about property events, understand guest requests and respond to guest needs.
    
    
  • 
    Process guest payments and accounts upon checkout in an efficient, timely, and accurate manner aligned with internal controls.
    
    
  • 
    Answer internal and external calls in order to answer questions, direct calls or provide general information.
    
    
  • 
    Operate hotel computer system, adding machine and other office equipment.
    
    
  • 
    Source documents in accordance with established departmental procedures to facilitate timely and accurate recording of hotel and related revenue.
    
    
  • 
    Notify Front Office Manager of any potential discrepancies and assist with research and resolution of problems.
    
    
  • 
    Oversee all close day functions in the front office and all rooms are checked in and payments are secured. Maintain support documentation for established filing system.
    
    
  • 
    Assist all guests and other departments during the audit shift in the capacity of manager on duty in their absence.
    
    
  • 
    Perform other duties as assigned by leadership.
    
    
  • 
    Applicant must be 18 years of age.
    
    
  • 
    High School Diploma or equivalent preferred.
    
    
  • 
    Must have excellent customer service and interpersonal skills.
    
    
  • 
    Must be proficient in Microsoft Office applications (Word, Excel, Outlook, etc.).
    
    
  • 
    Must have excellent written and verbal communication skills; must be fluent and literate in English.
    
    
  • 
    Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
    
    
  • 
    Must have strong organizational and time management skills.
    
    
  • 
    Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
    
    
  • 
    Must be able to work a flexible schedule including overnight, weekends, holidays, and fluctuating days off.
    
    
    We've grown to become the most innovative omnichannel provider of entertainment experiences, thanks to our 12 retail brands representing 43 destinations across North America, online gaming via Barstool Sportsbook and theScore -BET.
    Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet.
    We're changing entertainment. Follow us.
    Equal Opportunity Employer
    $17.00 per hour
    Job/Display ID: 2023-107574
    External Company URL: http://www.pennentertainment.com/
    Street: 777 River City Casino Boulevard

Keywords: Penn National Gaming, St. Louis , Overnight Front Desk Clerk, Other , Saint Louis, Missouri