MRI Patient Care Coordinator
Company: Ortho Sport and Spine Physicians
Location: Saint Louis
Posted on: May 27, 2023
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Job Description:
Ortho Sport & Spine Physicians is a nationally recognized center
of excellence in orthopedic sports medicine, orthopedic spine
surgery, and interventional spine treatments. We have locations
throughout the United States that specialize in providing
state-of-the-art, minimally invasive treatments for complex neck
and spine problems as well as sports-related injuries and
conditions. Job Summary: The Patient Care Coordinator is
responsible for handling all front desk duties for the clinic. This
individual greets, schedules, checks patients in/out, answers the
telephone and routes calls appropriately. The Patient Care
Coordinator works to create a favorable impression with patients
and guests and ensures that a high level of quality customer
service is delivered. Duties and Responsibilities: Greets patients
with a smile and accommodates patients' needs in a comfortable and
pleasant manner Checks-in patients upon arrival at the office, as
well as obtains necessary financial, personal and/or medical
updates. Enters all information accurately into the patients' chart
Ensures that HIPAA guidelines are followed Schedules follow-up
appointments as needed Maintains and organize patient records
Understands insurance benefits to effectively communicate to the
patient. Follows the Company policies pertaining to collections and
financial protocols Understands how to work effectively within the
office, partnering with the clinic staff, and providers to maintain
consistency and integrity within the Company Ensures compliance
with applicable government laws, rules, regulations, and Company
policies and procedures Other duties as assigned Qualifications:
High school diploma or GED required Experience in customer service
required; experience in a clinic or medical setting strongly
preferred Excellent interpersonal skills Ability to communicate
clearly and effectively with patients and other external parties in
a professional, courteous and friendly manner at all times Must be
detail-oriented and highly organized Knowledge of patient care and
examination procedures Must be able to maintain confidentiality at
all times Bilingual (Spanish/English) strongly preferred Physical
Requirements: The physical demands described here are
representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential job responsibilities. While
performing the duties of this job, the employee is occasionally
required to stand; walk; sit for extended periods of time; use
hands to finger, handle, or feel objects, tools or controls; reach
with hands and arms; climb stairs; balance; stoop, kneel, bend,
crouch or crawl; talk or hear; taste or smell. The employee must
occasionally lift and/or move up to 40 pounds. Repetitive motion of
upper body required for extended use of computer. Required specific
vision abilities include close vision, distance vision, color
vision, peripheral vision, depth perception, and the ability to
adjust focus. Ortho Sport and Spine Physicians is an Equal
Opportunity Employer and does not discriminate in its employment
practices on the basis of race, religion, sex, color, national
origin, age, disability, citizenship, genetic information, veteran
status, military service, or any other characteristic protected by
federal law or Georgia law.
Keywords: Ortho Sport and Spine Physicians, St. Louis , MRI Patient Care Coordinator, Other , Saint Louis, Missouri
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