Admissions Coordinator
Company: The Estates of Hidden Lake
Location: Saint Louis
Posted on: January 26, 2023
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Job Description:
The Estates of Hidden Lake - Position Title: - - - - - - - - - -
- - - - - - - - - Admissions Coordinator
Reports to: - - - - - - - - - - - - - - - - - - - - - - - -
Administrator
Location: - - - - - - - - - - - - - - - - - - - - - - - - - Care
Center
Summary:
Provides administrative/marketing functions with focus to potential
residents and their families as well as other referral sources. -
This position is also responsible for increasing occupancy and
positive public awareness in the retirement community. - Works as a
member with the interdisciplinary team with a focus on maintaining
resident satisfaction.
Scope of Practice:
Practice within the scope of certification and by state and federal
regulations and in accordance with the standards as defined in the
currently recognized state Admissions Regulations. - Practice in
accordance with Estate's administrative policies and
procedures.
Responsibilities:
- - - - - - - - - Responds to inquiry calls from families, and
other referral sources. Conducts SNF tours. Manages the inquiry
process professionally, timely and with appropriate follow-up.
Meets or exceeds occupancy levels and census / premium mix
enhancements.
- - - - - - - - - Ensures appropriate admission papers and
signatures are obtained from residents or responsible parties prior
to admission. Communicates special needs of new admits to staff to
ensure a smooth transition.
- - - - - - - - - Maintains a working knowledge of Federal and
state regulations and reimbursement (Managed Care, Medicare and
Medicaid). Provides assistance with new associate orientations on
these topics and the admission process. Has a strong working
knowledge of managed care referral process. -
- - - - - - - - - Monitors inquiry/ referral, admissions and census
trends. Prepares appropriate reports/tracking logs, and other
reports as required. - Monitors all active and inactive inquiries.
Completes and submits all tracking logs and reports to Admission
Director in a timely manner.
- - - - - - - - - Works with the Director of Nursing to ensure that
all admissions are screened thoroughly and adequately prior to
admission
- - - - - - - - - Work with Social Services staff to ensure that
all advanced directives have been discussed prior to admission so
that appropriate paperwork can be in place upon admission
- - - - - - - - - Coordinates account management systems
- - - - - - - - - Monitors and evaluates day to day customer and
referral source satisfaction.
- - - - - - - - - Must be an active participant in morning meetings
providing positive suggestion and input.
- - - - - - - - - Interacts and communicates with others in a way
that promotes a positive and cooperative work environment. Accepts
and acts upon constructive criticism. Demonstrates initiative and
enthusiasm in performing job duties. Channels concerns
appropriately. Fosters teamwork and collaborates with skilled care
management team.
- - - - - - - - - Adhere to all Federal, State, local, management
comp admissions rules, regulations and policies.
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Qualifications, Knowledge, Skills & Abilities: - - - -
1. - - - - - - Multi-tasking.
2. - - - - - - Listening
3. - - - - - - Verbal Communication
4. - - - - - - Teamwork
5. - - - - - - People Skills
6. - - - - - - Documentation skills.
7. - - - - - - PC Proficiency
8. - - - - - - Organization
9. - - - - - - Bedside Manner
10. - - Creating a Safe, Effective Environment
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Other Qualifications:
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Requires drivers of licensed company vehicles and those using their
own vehicles for business purposes have the appropriate driver's
license, insurance coverage, and meet the auto liability carrier's
driver's criteria.
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Physical Requirements and Working Conditions:
The physical activities demand and working conditions described
here are representative of those an employee encounters while
performing the essential functions of this job. - Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential job duties and responsibilities.
While performing the duties of this job, the employee is regularly
required to stand; walk; use hands to touch, handle, or feel
objects, tools, or controls; and talk to hear. - The employee
frequently is required to sit; reach with hands and arms. -
- - - - - - - - - - - - - - ---Must be able to lift up to 20
lbs.
- - - - - - - - - - - - - - ---Must be able to push/pull 35lbs.
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Keywords: The Estates of Hidden Lake, St. Louis , Admissions Coordinator, Other , Saint Louis, Missouri
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