Service Coordinator / Scheduler

Company: Seniors Helping Seniors of St. Louis
Location: Saint Louis
Posted on: January 25, 2023

Job Description:

Seniors Helping Seniors----is actively looking for--a full-time Service Coordinator to schedule our staff for work assignments. In this position, you will coordinate and facilitate the shift calendar/coverage needs of the clients and caregivers, as it pertains to their desired services and availability, respectively.--In addition, you will assist with the onboarding and training of new Caregivers as it relates to shift and time reporting, and communication protocols.Starting pay is between $20-$23/hr depending on your experience.Responsibilities:-----Work closely with the General Manager to ensure all qualitative and quantitative objectives set for this role are achieved.--- Provide excellent customer service internally and externally, while supporting the--profitability of SHS.--- Be an effective office team member in understanding and supporting the office staff's functions that are affected by this position.-----Become proficient with SHS systems to support all office functions.-----Perform other duties as assigned, such as answering incoming calls, printing, copying, assembling notebooks, etc.Core Competencies:-----Have effective communication skills with the ability to interact up, down and across all levels of the organization, specifically clients, caregivers and prospects.--- Have a basic understanding of management and organizational skills with an emphasis on the ability to think on his/her feet.-----Have the ability to multi-task and plan the work according to the priorities set forth; complete it in accordance with the customer's expectations and SHS's company policies and procedures.Experience / Education:-----2 or 4-year college degree preferred, or equivalent work experience.-----Proficient with Office 365 suite of products, (Word, Excel, SharePoint, etc)-------Prior practice management system experience, or proficiency with ClearCare/Well Sky or similar scheduling platform is strongly preferred.-------Experience in an office setting that provided services to seniors is a plus.--About Seniors Helping Seniors--:The Company, one of the nation's top providers of Senior Home Care, offers a fun, friendly work environment, paid on-the-job training, and a competitive compensation package that includes 2 weeks of PTO.We are an Equal Opportunity Employer.

Keywords: Seniors Helping Seniors of St. Louis, St. Louis , Service Coordinator / Scheduler, Other , Saint Louis, Missouri