Service Coordinator / Scheduler
Company: Seniors Helping Seniors of St. Louis
Location: Saint Louis
Posted on: January 25, 2023
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Job Description:
Seniors Helping Seniors----is actively looking for--a full-time
Service Coordinator to schedule our staff for work assignments. In
this position, you will coordinate and facilitate the shift
calendar/coverage needs of the clients and caregivers, as it
pertains to their desired services and availability,
respectively.--In addition, you will assist with the onboarding and
training of new Caregivers as it relates to shift and time
reporting, and communication protocols.Starting pay is between
$20-$23/hr depending on your experience.Responsibilities:-----Work
closely with the General Manager to ensure all qualitative and
quantitative objectives set for this role are achieved.--- Provide
excellent customer service internally and externally, while
supporting the--profitability of SHS.--- Be an effective office
team member in understanding and supporting the office staff's
functions that are affected by this position.-----Become proficient
with SHS systems to support all office functions.-----Perform other
duties as assigned, such as answering incoming calls, printing,
copying, assembling notebooks, etc.Core Competencies:-----Have
effective communication skills with the ability to interact up,
down and across all levels of the organization, specifically
clients, caregivers and prospects.--- Have a basic understanding of
management and organizational skills with an emphasis on the
ability to think on his/her feet.-----Have the ability to
multi-task and plan the work according to the priorities set forth;
complete it in accordance with the customer's expectations and
SHS's company policies and procedures.Experience / Education:-----2
or 4-year college degree preferred, or equivalent work
experience.-----Proficient with Office 365 suite of products,
(Word, Excel, SharePoint, etc)-------Prior practice management
system experience, or proficiency with ClearCare/Well Sky or
similar scheduling platform is strongly preferred.-------Experience
in an office setting that provided services to seniors is a
plus.--About Seniors Helping Seniors--:The Company, one of the
nation's top providers of Senior Home Care, offers a fun, friendly
work environment, paid on-the-job training, and a competitive
compensation package that includes 2 weeks of PTO.We are an Equal
Opportunity Employer.
Keywords: Seniors Helping Seniors of St. Louis, St. Louis , Service Coordinator / Scheduler, Other , Saint Louis, Missouri
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