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Customer Service Representative

Company: Concero Technology Group
Location: Saint Louis
Posted on: September 24, 2022

Job Description:

Annual Enrollment Call Center - Benefit Specialists -- -- Work is Onsite in Maryland Heights, Missouri Seeking friendly, professional candidates for a seasonal project answering inbound phone calls from potential members who want to request information and ask basic questions about our client's health care benefits. Specialists will also make recommendations for customers to attend a public seminar and set appointments for a licensed health care representative to deliver information to a customer's home. Benefit Specialists are employed each year from October into December, which is the heaviest enrollment period for the year. Job Requirements:Our Ideal Candidate: - -- - We are looking for motivated, reliable individuals who are kind, courteous, patient, and respectful to both customers and co-workers. - If you have a background in customer-facing roles and truly enjoy people (hospitality or food service, industry, retail, customer service) this is a great opportunity to get your foot in the door with a growing organization in a stable industry! - - What you Need to Succeed: - -- - Excellent communication skills suited to the senior population. -- - Should be comfortable answering questions over the phone while describing the benefits and specifics of our client's health plan. - -- - Must be comfortable with basic computer skills, navigating simple software applications and multiple windows. - Data entry will include names, addresses, phone numbers, as well as some brief notes recapping the conversation. - -- - The ability to work onsite and commit to the project schedule/timeframe -

Keywords: Concero Technology Group, St. Louis , Customer Service Representative, Other , Saint Louis, Missouri

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