Desktop Support Administrator
Company: Swank Motion Pictures
Location: Saint Louis
Posted on: August 6, 2022
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Job Description:
Position Summary
The Desktop Support Administrator will support the end-user
computer needs for functionality, systems updates and hardware
deployments. This role provides support to Swank Motion Pictures
teams by providing user assistance and training on both systems and
applications used by the organization.
End-user and system support is provided for both onsite and remote
employees, the need to troubleshoot and fix problems will occur
regularly using remote connectivity tools.
The position will also be responsible for hardware and software
deployments, inventory controls, and user training on systems and
applications.
Responsibilities
Provide desktop systems and user support to ensure required
computer capabilities are available to all users
Develop and provide systems and software training to end-users
Manage trouble tickets and ensure customer satisfaction
Install, configure, test, maintain, monitor, and troubleshoot
end-user workstations and related hardware and software for local
and remote users
Develop and maintain an inventory of all IT desktops, components
and equipment
Maintain documentation on all desktop processes and procedures
Ensure that application and system updates are in place
Deploy, implement, troubleshoot and support the workforce
environment
Monitor the ongoing operation of the Windows environment
Identifies risks and challenges and implements corrective actions
as needed
Performs related work as assigned
Proactively resolve issues and maintain equipment
Fosters continuous improvement and organizational performance
Ability to work effectively with other IT&D teamse=
Requirements
Bachelor's degree required
3+ years of business experience
Skilled in Windows 10, Windows Server and Mac
Microsoft Office tools, Word, Excel, Outlook and Teams
Office 365 Administration (Email, User Provisioning)
Computer software and hardware troubleshooting skills
User desktop support
General Network experience and Troubleshooting capabilities
Excellent communication skills
Ability to adapt to the daily changing work environment
Benefits
We are pleased to offer:
Comprehensive compensation and healthcare packages, including
medical, dental, vision, and life insurance products
401k plan with employer match
Competitive paid time off: vacation, personal time, holidays and
winter break
Work from home 2 days a week
This position is eligible for a hybrid work environment
Company sponsored volunteer & community outreach opportunities
Organizational growth potential through our company sponsored
online learning platform
If this sounds like somewhere you want to work, don't delay, apply
today - we're looking for you!!
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability or veteran
status.
Keywords: Swank Motion Pictures, St. Louis , Desktop Support Administrator, Other , Saint Louis, Missouri
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