Senior Product Designer (Remote)
Company: OJO Labs
Location: Saint Louis
Posted on: June 25, 2022
Job Description:
About OJOOJO envisions a world where everyone has what they need
to own a home. We know that homeownership is one of life's most
complex decisions and access to trusted advice and expertise can be
the difference-maker. Through the fusion of machine intelligence
and human expertise, we meet people wherever they are in their home
journey to provide deeply personalized guidance and support.Our
intuitive technology learns each individual's needs and preferences
to provide a tailored experience whether they're buying, selling,
or managing their home as an asset. We then help them to move
forward when the time's right - with support, knowledge, and
confidence.From our network of top-rated agents we'll match
homebuyers and sellers with the expert who can best support their
specific journey. We introduce agents and loan officers to
consumers at just the right time, and underpin the connection with
tools and insights to ensure a best-in-class experience.As part of
our team, you'll help create the experiences that help level the
playing field in real estate, so that all people - regardless of
race, class, or gender - can experience the gateway to wealth and
the security that home provides.About the OJO Product Design
TeamThe OJO Product Design Team is a collection of designers with
unique skills, passions and superpowers that together with our
product and engineering partners, define and iteratively develop
the cross-channel experiences for our customers. We highly value
curiosity, innovative thinking, risk-taking, story-telling,
measurement, analytics, and above all, a deep focus on our
customers: homebuyers & sellers, OJO's real estate agents and
service providers, and our Internal tech-enabled people.If you
enjoy working in an incredibly high growth and innovative
environment, come join us!The RoleOJO Labs is looking for a Senior
Product Designer to impact thousands of consumer home shoppers and
real estate agents by joining the OJO Agent Advisor Team. You will
help shape the future of the technology and tools used by agents
within the OJO Select Network to further help their clients make
one of the most important purchases of their lives. OJO utilizes
technology-driven decisions and rich data sets to advise agents how
they might further help their clients take next steps and deliver a
better real estate experience to them.Using rapid iteration, and
A/B testing protocols, you will work closely within a collaborative
cross-functional team, to create digital experiences that enable
agents to better help those they serve.Responsibilities:
- Work closely with the other designers, product managers and
engineers of our Agent Advisor Team as well as our OJO Select
Network recruiting and operations teams, to assist in defining the
service experience and corresponding tools that will deliver on
OJO's vision of a better and more equitable homebuying experience
while delighting our agents.
- Partner with cross-functional teams of product and engineering
to identify problem areas and opportunities for improvement.
- Help the team define both long term vision and feature-level
requirements and communicate changes to internal team members.
- Initiative-level UX/UI design which includes visual design,
interaction design, and intended changes of human behavior.
- Use quantitative and qualitative methods to uncover user
patterns, behaviors and intent; help define user problems and
translate these findings into opportunities for effective and
measurable solutions
- Lead design reviews and critique
- Map product requirements to design elegant agent-facing tools
and service experience flows, prototyping interactions across
mobile and desktop platforms
- Deliver production ready designs for development and
collaborate directly with engineers to support an iterative product
development process within an Agile environment.Requirements:
- 3-5 years experience working with Product Managers and
Engineers turning design to code and shipping products into the
marketplace with an accompanying portfolio
- Knowledge and strong ability to advocate for basic design
principles
- Experience working within and actively contributing to a design
system
- Deep knowledge of Figma
- Working knowledge of other prototyping, wireframing and mapping
tools.
- Experience in conducting and participating in qualitative user
studiesBonus Points:
- Knowledge of, and experience designing for consumer/provider
marketplace dynamics
- Knowledge of, and experience designing for behavior change and
employing engagement loops
- Experience in quantitative data analysis a plus
- Knowledge of real estate industry
- Experience designing mobile applications
- Experience designing for scaleYou Enjoy:
- Designing products with an end-to-end "big picture" experience
in mind, knowing that it's not just about a fine tuned design, but
how the people interact with the end-to-end service that
matters.
- Participating-in user research/testing with product users
- Translating foundational, generative, and evaluative research
into insights, opportunities and new UX concepts
- Having a strong voice to inform others on how the product you
work on impacts both our customers and our business
- Leading the ideation of full product and feature-level work and
managing design compromises with team members
- Solving complex design and interaction problems that impact
multiple systems and teams
- Hearing feedback from Product, Design and Engineering team
members, and can both defend designs and make changes as
necessary
- Collaboratively shipping, testing, and iterating, on
productivity-tool-based products and features for web and native
app development
- Communicating complex ideas or concepts to non-tech,
non-design-oriented colleagues and stakeholders
- Balancing multiple tasks in a fast-paced environment and
striking the balance between sketches, process flows, wireframes,
Lo-fi & hi-fi prototypesOur TeamWith offices all over the world,
our award-winning work environments blend meaningful impact and
employee satisfaction. We have offices in Austin, Texas;
Minneapolis, Minnesota; San Mateo, California; Chicago, Illinois;
Toronto, Ontario; and Vieux Fort, St. Lucia.OJO has received
multiple workplace awards, including Fortune Best Workplaces in
Technology, Inc. Best Workplaces, and Austin Business Journal's
Best Places to Work. Every person at OJO has a significant impact
on our evolving product, team, and culture, which is why we hire
the best technical, creative, and operational minds.Virtual Life at
OJOAt OJO, we care and listen deeply to the needs of our team to
ensure they are comfortable and have the necessary tools to be
productive while working from home during the pandemic. We strive
to allow a balance and separation between home and work life, and
provide support and a flexible working schedule so that employees
are able to focus on what's important to them. The leadership team
at OJO has decided that we will work from home indefinitely. As
safety allows, offices will open and employees will have the option
of accessing them to work. We will continue to monitor and respond
to COVID-19 proactively, while adhering to safety precautions
provided by medical leadership.OJO is an equal opportunity employer
committed to fostering an inclusive, innovative environment with
the best employees. Therefore, we provide employment opportunities
without regard to age, race, color, ancestry, national origin,
religion, disability, sex, gender identity or expression, sexual
orientation, or any other protected status in accordance with
applicable law.
Keywords: OJO Labs, St. Louis , Senior Product Designer (Remote), Other , Saint Louis, Missouri
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