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Onboarding Specialist - REMOTE

Company: CMG Financial
Location: Saint Louis
Posted on: June 25, 2022

Job Description:

POSITION OVERVIEW: The Onboarding Specialist will be responsible for providing administrative support and coordination of the onboarding processes for new employees for all channels of CMG Financial and CMG Financial Partner Companies.ESSENTIAL DUTIES and RESPONSIBILITIES, includes the following responsibilities, but not limited to:

  • Assist with all aspects of the onboarding process and acts as the initial point of contact for new employees
  • Coordinate with all departments of CMG and all levels of management to ensure that new employees have what they need for day 1 (i.e.: equipment, email account, log in credentials, welcome swag bag, business cards, etc.)
  • Follow up on status of all ordered items, update the appropriate tracking log and notify the new employee and their hiring manager of all information as it becomes available
  • Proactively manage the incoming new employee lists to hit target dates and ensure deliverables arrive ahead of schedule
  • Coordinate and confirm the scheduling of training with the Training Department
  • Manage the timed follow ups and surveys of new employees and monitor progress at various check in points through the first 90 days of employment
  • Maintain various tracking logs on an active basis and alert the Onboarding Specialist of follow ups to pending details
  • Works closely with the RED Team Supervisor, Branch Development Admin and Corporate Operations Specialist on any operational needs in preparation of start dates
  • Partner with and support the RED Team by working to resolve incoming requests pertaining to new employees
  • Perform various system set ups for new employees and be able to respond to basic inquiries regarding those systems
  • Work on new and existing projects assigned by management
  • Provide extraordinary customer service and immediate support to the new employeesPREFERRED QUALIFICATIONS AND EXPERIENCE
    • 3+ years of previous mortgage experience required.
    • Previous HR, administrative support or customer service experience preferred.
    • Proficient in Microsoft suite of products; Outlook, Word, Excel, PowerPoint etc.
    • Excellent communication skills both written and verbal.
    • High level of integrity and confidentiality required.
    • Strong organizational and time-management skills
    • Analytical problem solver and self-starter
    • Strong technical knowledge in the use of software applications, databases, spreadsheets
    • Acute attention to detail and ability to work on complex projects with general direction and
    • minimal guidance
    • Ability and flexibility to work in a fast-paced fluid environment with a diversity of individuals
    • at all organizational levels
    • High level of professionalism, and excellent time management and organizational ability
    • Ability to multitask and meet constant deadlines in a fast pace environmentPHYSICAL and ENVIRONMENTAL CONDITIONSStandard office environment, equipment and tasks, including work at a computer terminal. This position requires partial sitting and walking throughout the day. Employee must be open to work overtime to complete assigned tasks.CMG MORTGAGE, INC. NMLS #1820 If you are a recruiter or placement agency, please do not submit resumes to any person or email address at CMG Financial prior to having a signed agreement . CMG Financial is not liable for and will not pay placement fees for candidates submitted by any agency other than its approved recruitment partners. Furthermore, any resumes sent to us without an agreement in place will be considered your company's gift to CMG Financial and may be forwarded to our recruiters for their attention.

Keywords: CMG Financial, St. Louis , Onboarding Specialist - REMOTE, Other , Saint Louis, Missouri

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