National Account Coordinator

Company: Bunzl
Location: Saint Louis
Posted on: June 26, 2022

Job Description:

At Bunzl, we know that our employees are our number one asset. We seek to recruit and retain the right people who are passionate about our business and we provide opportunities for our employees so that they may progress within our company based on their talents, experiences, and their aptitude. The National Account Sales Coordinator position is responsible for executing National Account sales operations activities.This role is focused on proactive management of assigned accounts, in order to ensure that each customer is managed and operates with maximum efficiency. Duties include relationship management, translating customer needs internally, meeting our business objectives, and improving overall productivity.This position adds value by identifying and escalating any exceptions. This position is the point of contact for other departments related to operational activity, such Customer Experience, Purchasing, Accounting, Production, Costing, Warehouse Ops, Marketing, and IT.Responsibilities

• Support National Account sales team in executing several sales operational processes that enable commercial team members to focus on customer-facing revenue generating activities.
• The role serves as sales support and as an internal liaison to the selling organization and supports various process, including but not limited to, new customer set-up, price maintenance, forecasting, item maintenance, report management and customer account maintenance,
• Responsible for the operational implementation of new business opportunities. Includes, but not limited to: Customer engagement, coordination with internal stakeholders through customer on-boarding, oversight of project/opportunity management throughout lifecycle.
• Responsible for supporting accounts receivable collection process, activities, and best practices; work performed is in collaboration with sales leaders.
• Track sales opportunities throughout lifecycle and report on progress.
• Use CRM tools to manage the execution of sales opportunities; mTrilogix, SmartSheet, etc.
• Support National Account Managers in development of proposals and tracking progress.
• Contributes to development of sales and marketing strategies and approaches for various products and services such as marketing calendar, special promotions, campaigns, sponsored events, etc.
• Manage Sales and Marketing Bi-weekly call.
• Ensure we are exceeding customer's expectations (vendor performance).
• Provide accurate reporting with relevant context for informed decision making by Management.
• Proactively provide expertise with other team members as requested or as needed.
• Develop and manage customer reporting and provide oversight on the overall performance, profitability and health of the customer relationship.
• Serve as a liaison with internal functional areas on the execution of sales operations processes.
• Perform eCommerce maintenance including customer, item, pricing and administrative functions that support digital solutions and websites.
• Interface and collaborate with internal and external customers to support the execution of sales operational processes.
• Maintain data in ERP and manage overall transactional workflow.
• Develop various communications to effectively communicate critical information to the branches and customers.
• Provide feedback and participate as needed on projects that help streamline our operational processes.
• Individuals in this position must be able to establish a good rapport with the other Bunzl locations, trouble-shoot potential problems, rectify existing concerns, and maintain excellent customer relationships.Requirements
  • Bachelor's degree in business administration or relevant field.
  • Three to five years related experience or equivalent combination of education and experience.
  • Strong understanding sales and sales operations practices.
  • Proven and accomplished in executing against deliverables.
  • Strong attention to detail and accuracy.
  • Ability to analyze information and determine appropriate action and to transfer previous learning to current situations.
  • Strong organizational skills and the ability to manage multiple priorities.
  • Exceptional communication skills and capable of forging strong, impactful cross-functional relationships.
  • Exceptional EQ and teamwork are required.
  • Knowledge of one or more Bunzl operational areas (customer service, warehousing, finance, purchasing, inventory management) a strong plus.So, what are you waiting for? A new career awaits you with endless opportunities.Bunzl is a global leader in the Cleaning & Hygiene, Food Processing, Grocery, Health Care, Non-Food Retail, and Safety industries. We have grown both organically and through acquisitions to sales in excess of $10 billion. Bunzl North America is headquartered in St. Louis, Missouri. Bunzl North America owns and operates more than 100 warehouses and serves all 50 states, Puerto Rico, Canada and parts of the Caribbean and Mexico. With more than 5,000 employees and 400,000 plus supplies, Bunzl is regarded as a leading supplier in North America.Bunzl Distribution offers competitive salaries, a comfortable work environment, and a full range of benefits including a 401k with a company match.Bunzl Distribution has a tradition of commitment to equal employment opportunity. It is the established policy to attract and retain the best qualified people without regard to race, color, religion, national origin, sex/gender (including pregnancy), sexual orientation, age, disability or veteran status as provided by law.
    Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: Bunzl, St. Louis , National Account Coordinator, Other , Saint Louis, Missouri