Client Relationship Associate
Company: Fidelity Investments
Location: Saint Louis
Posted on: May 15, 2022
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Job Description:
Job Description:Service Solutions Specialist We have an exciting
opportunity for a remote, licensed Service Solutions Specialist in
the Greater St. Louis, MO Metro area! While you will work from
home, you must reside near the Greater St. Louis, Missouri area as
occasional in-person participation with your peers is an important
part of our culture. We offer virtual interviewing and onboarding,
as well as access to our virtual training and support. You ll have
full access to work from home capability to support our clients
remotely As a Service Solutions Specialist, you will be an integral
part of a team that provides expertise for complex service items.
You will own the outcome for the client and provide a personalized,
frictionless experience to effectively resolve the client s need.
In this role, you will help clients feel confident, make clear
decisions, and achieve their financial dreams. The Purpose of Your
Role The Service Solutions team resolves issues at point of
service, and proactively reaches out to clients to resolve
identified issues or items that are not in good order. You will
support Fidelity associates and clients with their complex service
needs through a case management model. The Value You Deliver
Company Overview
Fidelity Investments is a privately held company with a mission to
strengthen the financial well-being of our clients. We help people
invest and plan for their future. We assist companies and
non-profit organizations in delivering benefits to their employees.
And we provide institutions and independent advisors with
investment and technology solutions to help invest their own
clients money.
Join Us
At Fidelity, you ll find endless opportunities to build a
meaningful career that positively impacts peoples lives, including
yours. You can take advantage of flexible benefits that support you
through every stage of your career, empowering you to thrive at
work and at home. Honored with a , we have been recognized by our
employees as a Best Place to Work in 2022. And you don t need a
finance background to succeed at Fidelity we offer a range of
opportunities for learning so you can build the career you ve
always imagined.
As a result of COVID-19, many of our associates are continuing to
work remotely. When Fidelity employees eventually return to the
office, our goal is for most people to work flexibly in a way that
balances both personal and business needs with time onsite and
offsite through what we re calling .
We invite you to Find Your Fidelity at .
Fidelity Investments is an equal opportunity employer. We believe
that the most effective way to attract, develop and retain a
diverse workforce is to build an enduring culture of inclusion and
belonging.
Fidelity will reasonably accommodate applicants with disabilities
who need adjustments to participate in the application or interview
process. To initiate a request for an accommodation, contact the HR
Leave of Absence/Accommodation Team by sending an email to , or by
calling 800-###-####, prompt 2, option 2.
We welcome those with experience in jobs such as Business Analyst,
Buyer, and Purchasing Manager and others in the Business to
apply.
Keywords: Fidelity Investments, St. Louis , Client Relationship Associate, Other , Saint Louis, Missouri
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