StLouisRecruiter Since 2001
the smart solution for St. Louis jobs

Associate Application Specialist

Company: bioMerieux SA Career Site - MULTI-LINGUAL
Location: Saint Louis
Posted on: November 22, 2021

Job Description:

A world leader in the field of in vitro diagnostics for over 55 years, bioMrieux provides diagnostic solutions that detect disease and contamination to improve patient health and ensure consumer safety. In North America we have more than 5,000 team members across 12 sites or subsidiaries, including Salt Lake City based BioFire Diagnostics. We believe in the power of diagnostics and bioMrieux sponsors public health initiatives and partnerships to address antimicrobial resistance, sepsis awareness, food safety, and consumer health across the globe. Come be a part of our mission to help save lives.

Position Summary:

Provide technical support, training, troubleshooting, and consultation to internal and external customers for the diagnostic test systems marketed by bioMrieux.

Main Accountabilities:

  • Answer internal and external customer inquiries per established guideline and document in ERP system; consult as appropriate with Application Specialist, System Engineer, Management, Global Customer Support and Lab IT Specialist
  • Develop problem solving and troubleshooting skills for remote / phone support
  • Obtain ERP certification; execute investigation process and apply as needed
  • Learn bioMrieux products and procedures that are job specific, and assist with implementation of new products
  • Provide consistent follow up to ensure customer satisfaction and meet minimum key performance indicators
  • Perform on-call duties as needed to provide 24-hour technical support to customers
  • Participate in revenue generation initiatives through promotion of value added projects and services
    Studies and Experience:
    • Associate or Bachelors Degree in Medical Technology, Biological Sciences or related Field
    • Minimum of three years of laboratory experience
    • Experience with Microsoft Office
      Skills and Qualifications:
      • Experience with bioMrieux products
      • Excellent written and oral communication skills
      • Excellent computer skills
        Joining bioMrieux, is choosing to join an innovative company with a long term vision, committed to the service of public health and carried out with a humanistic corporate culture. Our Group offers numerous possibilities: so come and join the 13,000 bioMrieux team members who already identify with these values!

        bioMrieux is an Equal Opportunity, Affirmative Action Employer. M/F/Vet/Disability/Sexual Orientation/Gender Identity/GINA.


Keywords: bioMerieux SA Career Site - MULTI-LINGUAL, St. Louis , Associate Application Specialist, Other , Saint Louis, Missouri

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Missouri jobs by following @recnetMO on Twitter!

St. Louis RSS job feeds