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Order Entry Specialist

Company: Carboline Company
Location: Saint Louis
Posted on: November 19, 2021

Job Description:

$1,000 sign on bonus provided on your first paycheck!Position Summary: Carboline is seeking a strong Sales/Customer Support Admin to join their successful team located at our headquarters office in the Westport/Maryland Heights area. This position is all about building relationships with customers and sales representatives where we are seeking candidates with good communication skills and the ability to multitask. This role will be part of a fast-paced environment assisting outside customers and internal sales representatives with order entry, returns, product inquiries and tracking inventory and orders. This is a Monday - Friday position offering great benefits, bonuses, and growth potential.Key Responsibilities: -- Provide professional and personal support to external customers and internal sales representatives focusing on service, communication and relationship building-- Input orders with correct price, discounts, commission splits, rate special requirements, products, point of manufacture, sales division, project, market, routing, and freight terms.-- Maintain existing customer base through proper servicing and support.-- Work with customer service manager to initiate expediting and improved schedule dates-- Advise sales management and field sales representatives of customer perception in terms of the company's service level.-- Follow up daily on order status and notify customers or sales reps of any changes. Work with production management and expediting to meet customer requirements.-- Work closely with Regional Managers on pertinent regional service and support issues, account development, sales training, inventory availability, etc.-- Recommend and communicate stock levels/changes due to the direction of the sales team to the Supply Chain Manager.-- Provide backup for the whole Customer Service Department.-- Handle special assignments as needed.What We Offer: We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions.Who We Are: Carboline is a Global manufacturer of coatings, linings and fireproofing products. We have had over 74 years of consistent growth and pride ourselves on being an industry leader in coatings and fireproofing technology. Carboline Company is proud of our exceptional products and services. As a leader in the protective coatings industry, we know our continued success relies heavily on maintaining a staff of highly qualified, customer-oriented individuals. We believe that people are our greatest asset, which is why we have been named a Top St. Louis Work Place for 6 consecutive years.Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply."In order to be the best, we must hire the best"Job Type: Full-timeBenefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insuranceSchedule:
    • Monday to FridaySupplemental Pay:
      • Signing bonusWork Location:
        • One locationWork Remotely:
          • No

Keywords: Carboline Company, St. Louis , Order Entry Specialist, Other , Saint Louis, Missouri

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