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Bilingual Customer Service Representative

Company: Kemper Life
Location: Saint Louis
Posted on: November 19, 2021

Job Description:

Join Our Team!Kemper offers a competitive salary and has an immediate need for professional and motivated Bilingual Customer Service Representatives. We are looking for experienced Customer Service Representatives that speak Spanish to work in our St. Louis call center. These are full time positions with a great team and excellent benefits. The hours of operation are 7am- 6pm, Monday - Friday.As a Customer Service Representative, you will be working the front line and charged with the mission of effectively, accurately, and courteously answering telephone inquiries from our customers. This is a key position handling a high volume of incoming calls. This position involves research and resolving customer inquiries via written correspondence, and/or telephone. You will also be responsible for processing basic transactions. and preparing files for storage.Position Qualifications: Spanish bilingualHigh School diploma or equivalent.Good computer knowledge including knowledge/familiarity with MS Excel. Must have proficient computer skills; including, but not limited to Outlook, MS Suite, toggling though multiple applications, using dual monitors, etc.Previous life insurance or claims experience a plusPrevious customer service experience is imperative.Job Type: Full-timePay: From $18.00 per hourBenefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Retirement plan
  • Tuition reimbursement
  • Vision insuranceSchedule:
    • 8 hour shift
    • Day shift
    • Monday to FridaySupplemental Pay:
      • Signing bonusCOVID-19 considerations:All employees are required to wear mask in the workplace and practice social distancing.Education:
        • High school or equivalent (Required)Experience:
          • Customer Service: 1 year (Preferred)Language:
            • Spanish (Required)This Job Is:
              • A job for which all ages, including older job seekers, are encouraged to apply
              • Open to applicants who do not have a college diplomaCompany's website:
                • https://careers.kemper.com/global/enBenefit Conditions:
                  • Only full-time employees eligibleWork Remotely:
                    • No

Keywords: Kemper Life, St. Louis , Bilingual Customer Service Representative, Other , Saint Louis, Missouri

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