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Galley Porter - American Queen Steamboat Company

Company: Alcatraz Cruises
Location: Saint Louis
Posted on: June 13, 2021

Job Description:

NOW HIRING FOR SUMMER SAIL DATES! We are now offering SIGN ON and RETENTION BONUSES if you start by 7/30/21

In addition to the application process please copy and paste the link below into a separate browser window for consideration.

The Galley Porter has responsibility for the proper organization and sanitation of all galley and storage areas on their shift. He/she will be responsible for ensuring that proper ware washing, storage and organization during their shift achieve the highest standard of quality and cleanliness that the company requires.

Essential Duties & Responsibilities

  • Coordinate with Executive Chef and help action plan for meal period.
  • Responsible for cleaning and sanitizing the dish wash area and much of the entire main galley, crew galley or alternative dining areas in accordance with USPH standards
  • Properly washes all china, silver and glassware, as well as cleans all pots, pans and equipment
  • Cleans fruit, vegetables, potatoes, etc., as directed
  • Ware washing, storage and stocking of all galley equipment, coordinate with staff to ensure that proper par levels of equipment are maintained
  • Follow all Company, United States Coast Guard and Federal Drug Administration rules and regulations at all times
  • Participate in pre shift and post shift line meetings
  • Ensure that all sanitation and safety specifications are adhered to during meal period.
  • Daily attention to all cost control systems.
  • Maintain compliance with the company grooming and uniform standards
  • Asset as needed in all mandated inventories and orders.
  • Participate and ensure participation of all USCG mandated drills and emergency procedures as directed
  • Assists in loading and unloading during the storage of food, beverage and consumables, etc.
  • Regular checks of all equipment necessary for the completion of various tasks such as, water temperature of dish machine, soap levels, sanitizer and mixing stations, as well as properly report immediate deficiencies to supervisor
  • Helps to minimize breakage in the galley department
  • Takes part in storage of food and luggage handling, as required
  • May be required to perform some housekeeping and cleaning protocols as needed including, but not limited to, trash removal, removal of room service equipment, attend meetings scheduled by the Chief Housekeeper or other members of housekeeping management, use of COVID-19 specific equipment, sanitizers and protocols in order to effectively limit the occurrence and spread of viruses/pathogens
  • Familiarity with proper sanitation procedures and U.S. Public Health requirements
  • Provide assistance to other crewmembers and departments to contribute to the best overall operation of the Company
  • Participate and ensure participation of all USCG mandated drills and emergency procedures as directed
  • Performs other duties if required since above stated describe only a regular working day and may not be inclusive of every task needed to achieve results

Requirements & Qualifications


  • HS Diploma or Equivalent Required
  • Professional Certification(s) or License:
  • Valid Transportation Worker Identification Credential (TWIC) - if applicable, and/or ability to obtain and maintain
  • Copy of DD214, if Veteran status

Skills & Abilities:

  • Excellent verbal and written communication skills


  • One to two years of experience in a related field
  • Cruise industry experience preferred


  • Must be at least 21 years of age.
  • Submit to and pass alcohol and drug tests as mandated by the USCG including but not limited to pre-employment, random, reasonable suspicion and post-accident/incident testing.

Our Values- RESPECT

At Hornblower Group and American Queen Steamboat Company, our mission is to create amazing experiences - not only for our guests, but our employees. Our company values (RESPECT) and operating principles (Hornblower 12) allow us to live out our mission of creating amazing experiences.

RESPECT stands for: Respect, Environment, Safety First, Professionalism, Exceed, Communication and Teamwork. Our Operating Principles, known as the Hornblower 12 demonstrate the ways we promise to engage to live those values:

  • We treat others - guests and fellow crew members alike - with Respect, by fostering a diverse and inclusive environment.
  • We are stewards of the Environment through practicing conservation, protection and education.
  • We believe in Safety First by creating and maintaining a safe and secure workplace.
  • We are Professional, and will demonstrate that in the following ways:
  • We are on time - to start and stop - and we come prepared.
  • We make objective data- and logic-based decisions with limited emotion.
  • We prioritize by making difficult trade-offs and fast, quality decisions. We follow the 80:100 rule, making decisions that are at least 80% right, but 100% actionable.

  • We Exceed expectations, embracing these principles:
  • As employees, we expect to win, but always prepare and passionately compete like an underdog.
  • We strive to innovate and reinvent, always looking forward and not stuck in the past.

  • We value Communication, by following guiding principles:
  • We listen to each other - fellow crew members and guests - and are responsive, vehemently following the 24-hour rule.
  • We are transparent and efficient in our processes and do not entertain politics and bureaucracy.

  • Teamwork helps drive us towards success, and together we embody teamwork by:
  • We function as a team, playing our role and trusting our teammates.
  • We work hard but have fun and don't take ourselves too seriously.
  • And most importantly, we take the time to recognize and celebrate our successes together under the Hornblower family!


American Queen Steamboat Company is proud to be an Equal Employment Opportunity employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, the Company participates in the E-Verify program in certain locations.

Keywords: Alcatraz Cruises, St. Louis , Galley Porter - American Queen Steamboat Company, Other , Saint Louis, Missouri

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