StLouisRecruiter Since 2001
the smart solution for St. Louis jobs

Customer Service Representative - Admin

Company: Grey Eagle Distributors
Location: Saint Louis
Posted on: June 13, 2021

Job Description:

Primary purpose and function of position:

Responsible for accurately entering and modifying customer orders into the computer system on a daily basis. Greet visitors, handles incoming calls and performs general administrative duties. Assist in all administrative and office duties as needed.

Principal Duties and Responsibilities:

  • Handle customer order calls, order entry and hotshot requests via the telephone and internet
  • Perform required phone calls to customers, sales representatives & delivery drivers
  • Contact customers regarding orders, invoices, payments etc. when needed
  • Monitor system for electronically sent orders and process accordingly
  • Assist with trouble shooting customer issues by contacting necessary sales team member
  • Assist with other department functions as needed
  • All other duties as assigned for cross-training purposes

Qualifications and requirements:

  • High school diploma or GED certificate required
  • Some college courses preferred
  • Highly self-motivated with a positive attitude
  • Project a friendly, courteous and professional image
  • Strong computer skills and knowledge of MS Office Word and Excel required
  • Customer service and telephone skills with the ability to maintain a calm composure with customers and employees.
  • Alpha and numeric data entry skill required. Strong 10-key skills a plus
  • Highly organized and ability to manage multiple priorities
  • Ability to work with minimal supervision
  • Excellent customer orientation with strong verbal and written communication skills
  • Ability to work in a team environment
  • Excellent problem-solving skills with strong attention to detail
  • Regular and reliable attendance required
  • Ability to work flexible hours if necessary
  • Ability to pass a required pre-employment background and drug screening

Keywords: Grey Eagle Distributors, St. Louis , Customer Service Representative - Admin, Other , Saint Louis, Missouri

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Missouri jobs by following @recnetMO on Twitter!

St. Louis RSS job feeds