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Engineer 2, Systems

Company: Enterprise Rent-A-Car
Location: Saint Louis
Posted on: June 10, 2021

Job Description:

Overview

Enterprise Holdings, operating the National, Enterprise, and Alamo car rental brands is looking for an Engineer 2, Systems to join our amazing Information Technology team! Enterprise Holdings is the largest and fastest growing privately owned automotive rental and leasing company in the North America.

Enterprise Holdings is powered by technology, and IT is a critical area of the business. As a diverse team of idea enablers and problem-solvers, our innovative IT professionals design, develop and drive the tech that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a team that creates and delivers powerful technical solutions for our branch locations and employees across the world with the resources and support to develop in a variety of career paths.

As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today - and every day - the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, please click here.

Responsibilities

As an Engineer 2, you will be responsible for collaborating with management, departments and customers to identify end-user requirements and specifications for performance monitoring and event management. You will be required to listen to and evaluate customer needs to determine and provide high quality solutions that align with customer expectations. This will involve developing monitoring solutions, automating workflows and using your technical knowledge of professional concepts to solve business problems. You will be responsible for evaluating elements of technology's effectiveness through requirements gathering, testing, research and investigation and make recommendations for improvements that result in increased quality and effectiveness. You will be required to listen to and evaluate customer needs to determine and provide high quality solutions that align with customer expectations.

The Performance, Capacity and Event Management (PCE) team partners to drive business values through in-depth insights into the health and performance of EHI solutions and products. The position will help provide application performance, database performance, systems performance and application performance monitoring as well as event management and automation throughout the IT organization. Some of the tasks performed are:

  • Analyze, diagnose and monitor EHI infrastructure and application performance by quickly triaging issues and assuring service quality through real-time and historical metrics.
  • Provide insights for use in troubleshooting, post-event forensic analysis and application response time analysis to understand poor performance.
  • Aid EHI Problem Coordination by assessing current and historical information to triage current issues and find root cause of intermittent problems.
  • Configure, disperse and escalate custom alerting to the appropriate team(s) to quickly isolate issues.
  • Automating work tasks and creating scripted monitoring solutions as we move towards a hybrid environment (cloud, on-prem and hosted).
  • Deliver performance notifications for unexpected events and scenarios that deviate existing baseline thresholds.

This role is open to candidates who wish to work remotely

Equal Opportunity Employer/Disability/Veterans

Qualifications

Required:

  • Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
  • Must be committed to incorporating security into all decisions and daily job responsibilities
  • 3+ years of related experience
  • Experience with cloud technologies such as AWS or Azure
  • Experience with scripting languages such as Bash, Shell, and/or Python
  • Proficiency with Linux user interface and commands
  • Excellent communication skills
  • Strong teamwork abilities in a collaborative environment
  • Good troubleshooting and problem-solving skills
  • Ability to quickly triage problems, determine root cause and drive resolution

Preferred:

  • Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred
  • Experience with various technology and tools, such as, Ansible, Jenkins and Bitbucket
  • Experience with container technologies, such as, Docker, OpenShift and Kubernetes
  • Experience with agile methodologies, application knowledge and software development lifecycle

Keywords: Enterprise Rent-A-Car, St. Louis , Engineer 2, Systems, Other , Saint Louis, Missouri

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