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Account Manager - NG911 (MO, KS, IA & NE)

Company: Motorola Solutions
Location: Saint Louis
Posted on: June 10, 2021

Job Description:

If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.

Company Overview

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it's helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.

Department Overview

The Software Enterprise Sales team is a group within Motorola Solutions, Inc. that provides industry leading, next generation Citizen Engagement, 9-1-1 Call Taking, Computer Aided Dispatch, Records Management, Jail Management, Public Service 311, and analytics software applications to the Public Safety and Public Service markets. No other company has the breadth and depth of technology and experience to deliver end to end public safety applications and mission critical voice and data communications systems

Job Description

The Account Manager (NG911) will be responsible but not limited to the following:

Scope of Responsibilities/Expectations:

  • Responsible for sales, strategic account planning and overall relationship management for existing Motorola NG-911 accounts

  • Supporting customers in MO, KS, IA & NE

  • Develop and implement a comprehensive 'Add On' sales plan for each account within the assigned geography covering the Public Safety Applications portfolio of Motorola Smart Public Safety Solution products and services

  • Assemble and coordinate a diverse team of internal & external pre-sales resources to assess customer's needs and address their requirements

  • Act as a trusted advisor to influence customer's technology platform decisions and develop preference and loyalty for Motorola Solutions

  • Develop strong relationships with key decision makers and influencers within the existing customer base.

  • Proactively engage Motorola executive sponsors to build a strategic relationship to position long term opportunities for Motorola

  • Develop Motorola procurement vehicles for multiple solutions to be leveraged across an entire "target" account

Specific Knowledge/Skills:

  • Bachelor's Degree with 2+ years of sales/public safety experience OR 6+ years of sales/public safety experience

  • Seeking 2+ years of public safety software application system and/or sales experience in the State and local government space

  • Knowledge of NG911, Networking, CAD/RMS, Mobile Data system, solutions and market places

  • Knowledge of Public Safety operations a plus

  • Basic knowledge of Motorola Radio Voice Communications Networks a plus

  • Basic knowledge of Motorola Smart Public Safety Solutions - Command & Control Applications Solutions a plus

  • A track record of making or exceeding assigned sales goals

  • Knowledge and experience with CRM systems, specifically

  • Experience with Miller-Heiman sales methodology a plus

  • Experience selling software solutions

  • Experience selling long term, large service deals as a solution

  • Excellent communication skills (oral, written & presentation)

  • Ability to quickly learn new key characteristics of products/solutions and communicate the value of those solutions to customers

  • Excellent negotiation skills

  • Ability to establish oneself as a trusted advisor

  • Highly motivated and results oriented

  • This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers

Basic Requirements

  • Bachelor's Degree with 4+ years of sales/public safety experience OR 8+ years of sales/public safety experience

  • Must be able to obtain background clearance as required by government customer

Travel Requirements

Over 50%

Relocation Provided


Position Type


Referral Payment Plan


Our U.S. Benefits include:

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits effective Day 1
  • 401K with Company Match and Day 1 vesting
  • 9 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

Keywords: Motorola Solutions, St. Louis , Account Manager - NG911 (MO, KS, IA & NE), Other , Saint Louis, Missouri

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