Regional Credit Manager Americas

Company: RELX Group
Location: Saint Louis
Posted on: June 9, 2021

Job Description:

Manager Specific

• Lead a team of Credit Analysts and Credit Controllers and ensure all Credit staff are appropriately trained, developed and aware of their accountabilities & responsibilities.
• Ensure that all Businesses are supported with professional, timely and consistent Credit services in all countries at the relevant levels through credit SLA's.
• Promote, drive and reward operational excellence within the team
• Provide guidance to Credit Analysts and Credit Controllers and ensure implementation & monitor key objectives.
• Support the Project Initiatives related to Credit. Ensure focal points are nominated and made available to support the global initiatives.
• Conduct Credit visits to customers as required.
• Manage issues that have been escalated where the allocated resolution owner of a customer complaint is unable to provide a resolution.
• Provide interpretation of policy and guide the businesses on the principles of sound credit management. Keep up-to-date on issues within the businesses by having close relationships with the sales managers and reading information from industry sources.
• Responsible for ensuring that controls are adhered to within the area of responsibility.

Special Challenges

• This is a high profile role in the Credit organisation with exposure to senior Finance /Business leaders and third party customers.
• The role requires strong levels of leadership, and involves maximising commercial opportunities where credit can play a part in delivering strong margins whilst taking acceptable credit risks. This will require creating very good working relationships with the local Sales Teams.
• Have the ability to meet with customers to discuss a range of issues and still maintain a solid relationship wherever possible.
• The ability to negotiate effectively is a key requirement.
• Managing Credit activities in highly volatile situations - must be adaptable and have an excellent understanding of risk, and how external conditions can effect Elsevier.
• Ability to manage a team on a virtual basis across the region, liaising with sales and the support team in Manila.

Education, Knowledge, Skills and Experiences (and any other requirements)

• Educated to degree level with full/part qualified accountancy qualifications
• 5 to 10 years credit management experience
• The Regional Manager Credit Risk & Receivables is a results focussed team leader, with excellent communication skills and strong drive.
• Ability to work under tight time pressure whilst still maintaining high standards of work not only personally, but also within the team.
• Able to encourage and support team members in their personal development, and positively engage with others to improve business processes and performance where necessary.
• Experience working cross functionally within the business, and possess strong commercial acumen to place credit management into an overall commercial context.
• Have credibility and be able to negotiate with customers and their professional advisors face to face at the highest level within their organisation whilst valuing the customer relationship wherever possible.
• Ability to review and analyse large volumes of financial sales data in order to support business led decision making
• Knowledge of the local financial and legal aspects of trade credit, including risk and economic evaluation of investments.
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Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact accommodations@relx.com or if you are based in the US you may also contact us on 1.855.833.5120.

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Keywords: RELX Group, St. Louis , Regional Credit Manager Americas, Other , Saint Louis, Missouri