Implementation Specialist
Company: Refinitiv
Location: Saint Louis
Posted on: June 8, 2021
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Job Description:
The Implementation Specialist is responsible for the
implementation of GIACT services to its external clients. One of
the main goals of this role is to review clients' product
enrollment and gather relevant requirements in order to develop an
implementation plan accordingly. The Implementation Specialist
ensures implementations are completed on time, to contract and to
client expectations. The role also provides support to sales and
client relations teams in pre-sales, product demonstrations and
assistance in prioritizing client needs based on their individual
use case. Responsibilities: Conduct product evaluation testing for client; prepare results
analysis and summary writeups for use by sales and for presentation
to the client Interact with Product Management, Development, and Operations
teams to plan testing for delivery of new products and
enhancements, ensuring products meet product requirements and
quality standards Participate in initiatives to identify and implement tools and
utilities that enhance testing capabilities and product quality Verify that projects produce the required results of quality,
within the specified constraints of time and cost and to achieve
the potential benefits defined in the business case Report on project success criteria results, metrics, test and
deployment management activities Work creatively and analytically in a problem-solving
environment demonstrating teamwork, innovation and excellence Identify areas where it is an advantage to work with other teams
to improve internal processes and efficiency Qualifications: Bachelor's degree strongly preferred (equivalent experience may
be substituted) 3+ years of implementation experience, including tracking,
planning and execution 3+ years of product and/or systems testing Experience working in a financial institution/banking
background Good interpersonal and motivational skills with a proven ability
to work in a fast-paced environment while collaborating across
multiple business and technology teams to achieve common business
objectives Demonstrate decisiveness in resolving business problems and
identifying priorities Excellent communication skills (written, verbal and
presentation) Ability to quickly obtain fundamental knowledge and
understanding of company products, systems and procedures Strong Microsoft Office suite skills (Word, Excel, PowerPoint,
etc.) Some experience leading, motivating and managing various
projects is preferred, including internal and external resources,
while holding partners accountable Excellent analytical, problem-solving and root-cause analysis
skills History of working with transaction processing systems
preferred People are at the heart of what we do and drive the success of
our business. Our culture of connecting, creating opportunity and
delivering excellence shape how we think, how we do things and how
we help our people fulfil their potential. At LSEG we embrace diversity and actively seek to attract
individuals with unique backgrounds and perspectives. We break down
barriers and encourage collaboration, enabling innovation and rapid
development of solutions that make a difference. Our workplace
generates an enriching and rewarding experience for our people and
customers alike. Our vision is to build an inclusive culture in
which everyone feels driven to reach their potential. We know that real personal growth cannot be achieved by simply
climbing a career ladder - which is why we encourage and enable a
wealth of avenues and interesting opportunities for everyone to
broaden and deepen their skills and expertise. LSEG are committed to supporting emotional, physical, financial
and societal wellbeing. Our tailored benefits are a key part of
this commitment and we offer colleagues a range of support from
healthcare and retirement planning to paid volunteering days and
consumer discounts. We also make reasonable accommodations for applicants and
employees with disabilities. If an accommodation is needed to
participate in the job application or interview process, to perform
essential job functions, and/or to receive other benefits and
privileges of employment, please make your recruiter aware, we want
to ensure you perform at your best. As a global organisation spanning 70 countries and one rooted in
a culture of growth, opportunity, diversity and innovation, LSEG is
a place where everyone can grow, develop and fulfil your potential
with purposeful careers. Please take a moment to read this privacy notice carefully, as
it describes what personal information the London Stock Exchange
Group (LSEG) ("We") may hold about you, what it's used for, and how
it's obtained, your rights and how to contact us as a data subject
. If you are submitting as a Recruitment Agency Partner, it is
essential and your responsibility to ensure that candidates
applying to LSEG are aware of this privacy notice.
Keywords: Refinitiv, St. Louis , Implementation Specialist, Other , Saint Louis, Missouri
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