Microsoft is on a mission to empower every person and every
organization on the planet to achieve more. Our culture is centered
on embracing a growth mindset, a theme of inspiring excellence, and
encouraging teams and leaders to bring their best each day. In
doing so, we create life-changing innovations that impact billions
of lives around the world. You can help us to achieve our
"Microsoft Consulting Services: We help ensure Microsoft
customers around the world get the best outcomes from their
investments in the very latest Microsoft technologies and services.
We are focused on empowering customers on their digital journey,
from envisioning new possibilities to delivering and supporting
solutions that result in a happy customer and greater consumption
of products and services."
Microsoft Consulting Services helps Microsoft customers around
the world get the best outcomes from their investments in the
latest Microsoft cloud technologies. We focus on empowering
customers on their digital journey, from envisioning new
possibilities to delivering solutions that result in targeted
business outcomes and a great customer experience.
The ability to be effective as a DMM requires a senior executive
who has held strategic management roles within Microsoft and/or
leadership positions within global services or Fortune 1000
corporations. The ability to easily and effectively connect and
related to senior customer executives is an imperative. DMMs
develop relationships with key line-of-business executives, putting
them in position to translate early business needs and insights
into actionable Solution strategies and assist Business Units in
driving these initiatives to early results and business value.
- Bachelor's or equivalent work experience
- PMP or other project management certification preferred
- Minimum of 10 years of consulting experience with a major
consulting, technology or professional services firm
- Demonstrated capability in managing complex projects and
- Strong executive presence and demonstrated ability to build,
extend, and maintain senior client relationships.
- Exceptional communication, team building and mentoring
- Previous revenue management and forecasting experience
- Demonstrated capability in developing and retaining
- Demonstrated ability to lead client and consulting teams in a
highly matrixed organization
- Work experience should involve technical consulting, pre-sales,
solution design, project envisioning, planning, development,
deployment, and management
- Must have demonstrated experience collaborating with sales,
architects and clients in structuring work to sell new
- Competency in Analytical Problem Solving, Customer/Partner
Relationships, Product & Technology Expertise, Project Management,
- Role Location: Remote (any major US city)
Microsoft is an equal opportunity employer. All qualified
applicants will receive consideration for employment without regard
to age, ancestry, color, family or medical care leave, gender
identity or expression, genetic information, marital status,
medical condition, national origin, physical or mental disability,
political affiliation, protected veteran status, race, religion,
sex (including pregnancy), sexual orientation, or any other
characteristic protected by applicable laws, regulations and
ordinances. We also consider qualified applicants regardless of
criminal histories, consistent with legal requirements. If you need
assistance and/or a reasonable accommodation due to a disability
during the application or the recruiting process, please send a
request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of
your employment with Microsoft and the country where you work.
The Delivery Management Manager (DMM) leads a high-performance
team of seasoned service delivery professionals well versed in
delivery portfolio management practices.
The DMM is accountable for the delivery performance of their
team's assigned portfolio of customers. Their team represents
Microsoft Consulting Services throughout all deal phases while
demonstrating a critical partnership with internal and external
The DMM serves as the Microsoft Services primary point of
accountability and/or escalation for their portfolio of customers.
This role has direct people management responsibility for both
delivery and relationship management resources and supervises the
services delivered to customers by their team. The DMM is
responsible for driving customer satisfaction, driving customer
effective use of Microsoft's cloud platforms, services revenue
growth and profitability, and the governance of delivery for their
portfolio of accounts.