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Shift Operations Manager

Company: YRC Worldwide
Location: Saint Louis
Posted on: June 8, 2021

Job Description:


Independently manages available resources (manpower and equipment) to move freight in the safest and most cost effective manner to meet or exceed customer expectations and company goals for an assigned shift at a Distribution Center.


  • Provides supervision and coordination of dock functions for efficient damage-free pickup, loading and delivery of freight.
  • Monitor, evaluate and provide recommendations to operations personnel to maintain efficient dock processes to improve dock operations performance.
  • Develops cost-saving methods for increased terminal productivity.
  • Recruit, develop, retain and lead qualified personnel to ensure effective operations in support of company's mission and goals.
  • Improve employee relations through motivation, feedback and coaching.
  • Project and schedule dockworkers based on forecasted business levels. Maintain adequate staffing levels of qualified, experienced dockworkers and casuals.
  • Administers disciplinary progression per contract and local work rules.
  • Supports accident/injury prevention activities to provide a safe and efficient working environment for employees.
  • Ensures compliance with government and company regulations, policies and procedures.
  • Extensive knowledge and effective use of the local union contract


  • Adaptability - Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.
  • Building Trusting Relationships - Using appropriate interpersonal styles to establish effective relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one's intentions.
  • Collaborating - Working cooperatively with others to help a team or work group achieve its goals.
  • Communication - Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that help them understand and retain the message; listening actively to others.
  • Continuous Learning - Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.
  • Initiating Action - Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive.
  • Work Standards - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.


  • Competitive pay based on experience
  • Employee selected medical, dental, and vision coverage for you and your family
  • PTO and paid holidays
  • 401k Retirement Plan


  • Bachelor's degree in business, logistics or related field or equivalent combination of education and/or experience.
  • 2 or more years experience in city and/or dock operations.
  • 2 years previous management and/or supervisory experience.
  • Demonstrated organizational, planning, prioritization and leadership
  • Proven effective verbal, written and interpersonal communication skills.


  • 5 years successful operations leadership experience.
  • Knowledge of company policy, procedures and applicable collective bargaining agreements.
  • Familiarity with mainframe computers and/or PC applications.


Environmental working conditions vary and employee may encounter vibration, noise, odors, and extremes in temperature and wind as well as exposure to varied weather, varied surfaces, sharp edges, varied lighting and confined and congested areas and occasional exposure to petroleum-based products such as gasoline, diesel fuel, oil, grease, dust, fumes, and chemicals.


The position requires the ability to sit, stand, walk, and maintain balance for extensive periods of time. The ability to frequently lift up to 58 lbs from floor to above the shoulder and horizontally, and carry objects up to 50 feet. Occasionally lift up to 80 lbs. Seldomly lift up to 100 lbs. Ability to push/pull up to 128 lbs for extensive periods of time. Ability to perform repetitive tasks; stretch, turn, twist, and reach overhead; bend, crouch, squat, kneel and stoop for extensive periods of time.

Yellow Corporation, along with all subsidiary companies, are an Equal Opportunity/Affirmative Action Employer

Keywords: YRC Worldwide, St. Louis , Shift Operations Manager, Other , Saint Louis, Missouri

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