Systems Administrator - VTC
Company: Leidos
Location: Saint Louis
Posted on: January 15, 2021
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Job Description:
Description Job Description:The Leidos Intelligence Group
currently has an opening for a Unified Communications System
Administrator to work in our St Louis Mo office. This is an
exciting opportunity to use your technical skills helping the
Information Technology Enterprise Managed Services (ITEMS) User
Facing Services (UFS) mission at the National
Geospatial-Intelligence Agency (NGA). In this mission, we provide
NGA with a bridge to the future, strengthening critical ISP
services to mission users, harnessing the capacity of current and
emerging Intelligence Community Information Technology Enterprise
(IC ITE) services, and delivering the Power of GEOINT into the
hands of users supporting critical time-sensitive missions. Our
team operates and sustains UFS for NGA, provide continuous
improvement in the effectiveness and efficiency of UFS, implement
special orders to rapidly support mission needs without disrupting
daily operations and posture NGA to transition to future IC DTE
service offerings.Primary Responsibilities:* Install, configure,
operate and maintain room and Desktop base Video Teleconference
(VTC) equipment. * Schedule conferences with local and remote VTC
sites, provide telephone support to the customer. Generate trouble
tickets through Service Now for Tier levels 1,2,3. * Interface with
the customers to provide training on various VTC equipment, to
enhance their knowledge of CISCO TelePresence Management Suite
(TMS) * Must have a working knowledge of TMS, CISCO TelePresence
6000,8000 MXP, EX90,DX80, SX20 and H323, H320 and SIP
protocols.Basic Qualifications:* AV equipment maintenance* Setup
microphones/speakers and maintenance* AV control systems* End User
IT Support Experience* Knowledge in TMS and VTC systems/support*
Thin Client using Virtual Desktop Interface Technology* Audio
Visual experience i.e. AMX; Extron; Christie Digital Video
Teleconference experience, Technical written & verbal communication
skills (technical writing)* Good Customer Service Skills* ***Must
currently possess a TS/SCI with ability to obtain Poly to be
considered***Education and Experience: * Requires high school
diploma or equivalent and 3 - 5 years of prior relevant
experience.External Referral Bonus:EligiblePotential for
Telework:NoClearance Level Required:Top
Secret/SCITravel:NoScheduled Weekly Hours:40Shift:DayRequisition
Category:ProfessionalJob Family:Systems Administration Leidos is a
Fortune 500----information technology, engineering, and science
solutions and services leader working to solve the world's toughest
challenges in the defense, intelligence, homeland security, civil,
and health markets. The company's 38,000 employees support vital
missions for government and commercial customers. Headquartered in
Reston, Va., Leidos reported annual revenues of approximately
$11.09 billion for the fiscal year ended January 3, 2020. For more
information, visit www.Leidos.com.Pay and benefits are fundamental
to any career decision. That's why we craft compensation packages
that reflect the importance of the work we do for our customers.
Employment benefits include competitive compensation, Health and
Wellness programs, Income Protection, Paid Leave and Retirement.
More details are available here.Leidos will never ask you to
provide payment-related information at any part of the employment
application process. And Leidos will communicate with you only
through emails that are sent from a Leidos.com email address. If
you receive an email purporting to be from Leidos that asks for
payment-related information or any other personal information,
please report the email to spam.leidos@leidos.com.All qualified
applicants will receive consideration for employment without regard
to sex, race, ethnicity, age, national origin, citizenship,
religion, physical or mental disability, medical condition, genetic
information, pregnancy, family structure, marital status, ancestry,
domestic partner status, sexual orientation, gender identity or
expression, veteran or military status, or any other basis
prohibited by law. Leidos will also consider for employment
qualified applicants with criminal histories consistent with
relevant laws.
Keywords: Leidos, St. Louis , Systems Administrator - VTC, Other , Saint Louis, Missouri
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