Security Officer (Security; Full-time; Rotating Shifts)
Company: St. Alexius Hospital Corp
Location: Saint Louis
Posted on: January 15, 2021
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Job Description:
Description:
The Security Officer is responsible for effective and efficient
operation and delivery of quality customer service throughout the
hospital. Works with administrators, directors, managers, team
leaders and team members to provide a safe and customer focused
environment.JOB DUTIES AND RESPONSIBILITIES:"*" Denotes the
essential job functions according to ADA guidelines.All duties are
measured by supervisory observation, documentation and as report by
others.*1. Contributes to the goals and objectives of the
department and communicates with other departments to ensure
necessary services are provided within established time frames;
budgetary, staffing, and regulatory guidelines; and with quality
consistent with department standards and customer expectations.2.
Supports and is an active member of the Security Department,
focusing on customer satisfaction, while responding to pressing
needs.*3. Actively supports and undertakes operation of proactive
security, safety, life safety, and fire programs, to ensure
appropriate delivery of security within budgetary, staffing,
regulatory guidelines, quality, productivity and overall
departmental standards and goals. Improves on and maintains
accuracy of the security, safety and fire reporting system.
Provides physical security service for assigned areas, gathers
information and shares observations of quality with the department
for corrective action.4. Ensures timely completion of all security
incident reports, completing 90% of all security incident reports
by the end of a shift. Completes 98% of all security incident
reports within one working day of the security incident. 100% of
all security incident reports are completed within two working days
of the security incident.*5. Accurately documents activities during
the tour of duty and legibly completes required reports of security
incidents in a timely manner. Understands the required items in
reports of who, what, when, where, how and why. Able to
return/pick-up patient valuables within 15 minutes of notification,
except in an emergency situation.6. Exhibits a customer service is
paramount relationship with all customers. Empowered to solve
customer problems and/or concerns.7. Actively seeks continuing
education on security and regulatory agency standards. Understands
and enjoys serving; demonstrates a willingness and ability to
develop skills, while performing the job with a cheerful and
cooperative attitude. Wears appropriate attire and is groomed in a
clean and acceptable manner.8. Greets all persons with a warm
smile, while looking them in the eye. Answers all calls and
requests with a professional and positive attitude.*9. Safely and
consistenly conducts foot and mobile patrols. Keeps accurate
records on property lost and found.10. Performs other duties as
assigned..
Requirements:
JOB REQUISITES:A) EDUCATION AND TRAINING:High school graduate or
equivalent preferred.Training in related security, safety, and fire
preferred.B) LICENSING/REGISTRATION/CERTIFICATION:Meets
requirements and maintains all requirements for a security license
by either St. Louis County and/or St. Louis City.Meets and
maintains all requirements for certification in use of expandable
baton and pepper spray/mace.Current Missouri Driver's LicenseC)
EXPERIENCE:Minimum of two years in a health care or related field
security position preferred.D) SKILLS AND ABILITIES:CPR not
requiredAbility to be trained and to effectively use training in a
team and customer focused environment.Demonstrated ability in
security, safety and fire operations and concepts.Good working
knowledge of proactive and reactive security, safety and fire
programs.Conceptual understanding of the Security department's
functions.Ability to execute verbal and written communications
effectively.Ability to work comfortably with department systems and
programs.Ability to work with and for people in a health care
environment.An individual without requisites stated above may
present a written justification explaining the relevance of his/her
background for a specific vacant position. Depending on
organizational needs and availability of more qualified applicants,
an applicant may have some or all requisites revised or waived at
the hospital's discretion.PM20 PI128699046
Keywords: St. Alexius Hospital Corp, St. Louis , Security Officer (Security; Full-time; Rotating Shifts), Other , Saint Louis, Missouri
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