Financial Service Specialist

Company: Ultimate
Location: Saint Louis
Posted on: January 14, 2021

Job Description:

Job Title:--Financial Service SpecialistLocation:--RemoteHours:--Shifts will be between 7 am - 7 pm Monday through FridayPay:--Based on ExperienceResponsibility Summary:Provide thorough solutions and alternatives in response to incoming telephone calls and written correspondence from Financial Advisors, Branch Office Administrators, and internal departments. Associates will deliver support that is accurate and timely while partnering with the firm to make it easy for our branches and clients to do business with us. Qualifications:Required:* Work independently and demonstrate resourcefulness while working in a team environment.* Sound judgment, decision making and conflict resolution skills* Strong verbal and written communication skills and strong interpersonal skills* Highly organized, detail-oriented, and adaptable to change* Highly dependable and punctual * Ability to multitask and demonstrate patience, empathy and a sense of calm in a fast paced environment* Strong technical skills in Microsoft Office, web-based programs, and Service Center* Comfortable talking on the phone and having engaging conversations* Proficient typing skillsPreferred:* Prior customer service experience* Prior Finance Service industry* High school education required, college degree beneficialAdditional helpful detail:Training and Duration* Depending on the department/knowledge group, class training can vary from 1-3 weeks* Followed by 2-4 weeks on the job training, depending on the department/knowledge group We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Keywords: Ultimate, St. Louis , Financial Service Specialist, Other , Saint Louis, Missouri