Privacy Specialist I

Company: Spectrum
Location: Saint Louis
Posted on: November 23, 2020

Job Description:

JOB SUMMARY This position provides support to the Legal Response Operations Center (LEROC) and specializes in analyzing and responding to requests, subpoenas, court orders and search warrants in order to formulate and implement appropriate responses that comply with applicable state and federal laws governing disclosure of subscriber information. Duties include researching privacy issues, troubleshooting insufficient requests and communicating with law enforcement, local, state and federal agencies, law firms and other issuing parties. The position reports to the LEROC Manager, interacts with fulfilment teams and law enforcement agencies to ensure accurate and timely compliance.MAJOR DUTIES AND RESPONSIBILITIESActively and consistently support all efforts to simplify and enhance the customer experienceAnalyze and process incoming subpoenas, search warrants, court orders and other compulsory legal process to ensure proper service and conferring with issuing party regarding the scope of their request, the availability of the information requested and status of the responseAnalyze information and data originating from various databases including the legal tracking systems to monitor the fulfillment process and ensure accuracy of records providedServe as liaison for internal clients, law enforcement, law firms, local, state and federal agencies and customersPerform administrative duties by identifying and resolving routine legal issues under the supervision of the team managerResponsibilities may include interpreting and applying the facts against the legal elements of applicable laws, including the Federal Cable Privacy Act and The Stored Wire and Communications ActResolve routine compliance, privacy or legal response issues under direction of the Team ManagerHandle cases related to sensitive and/or confidential subject matterPerform other duties as requiredREQUIRED QUALIFICATIONSSkills/Abilities and KnowledgeAbility to read, write, speak and understand EnglishStrong ability to plan, prioritize and organize effectively and independentlyAbility to handle multiple projectsMust be detail orientedStrong analytical skills in order to make decisions and solve problems while working under pressureMust be self-motivated and have the ability to work independently as well as in a team environmentAbility to effectively communicate with cross-functional teams and law enforcement agenciesExcellent verbal and written communication skillsStrong Microsoft Office skillsAbility to maintain confidentiality, and to exercise discretion and good judgmentRelated Work Experience Number of YearsExperience in law enforcement, law firm 2+or corporate law department EducationAssociate degree in Law or related field or a Paralegal certificationWORKING CONDITIONSOffice Environment

Keywords: Spectrum, St. Louis , Privacy Specialist I, Other , Saint Louis, Missouri