StLouisRecruiter Since 2001
the smart solution for St. Louis jobs

Virtual Experienced Tax Expert I

Company: Intuit
Location: Saint Louis
Posted on: November 22, 2020

Job Description:

Overview If you--re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You--ll advance our goal of --Powering Prosperity Around the World-- by providing expert guidance and explanations of tax and technical terms to our customers. You--ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. What you'll bring College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required. Prior tax preparation experience in a tax practice or retail setting required. PTIN required Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA Strong customer service skills with ability to empathize and instill confidence Ability to work within a team to assist in preparation of accurate tax returns in a timely manner Strong Research skills and the ability to quickly use online resources to find answers Critical thinking and problem solving Persistence and determination Willingness to utilize audio/visual tools to communicate with customers Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well Friendly and reassuring on camera Bilingual (English/Spanish) communication skills (written & spoken) a plus For internal use: tst assoc How you will lead This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns Compiling/preparing tax returns for TurboTax Customers Gathering/organizing and accurately entering customer data in the federal and state tax returns for review Communicate directly with the customer as needed Coordinate customer meetings and follow-up Communicate updates to credentialed tax experts on assigned customers Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy Typical Deliverables: Accurate and complete customer data entered in tax returns for credentialed tax expert review High quality customer interactions and experiences Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions Proficient with technology and solid knowledge of computer operations and software. Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer Document customer interactions Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, St. Louis , Virtual Experienced Tax Expert I, Other , Saint Louis, Missouri

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


CDL-A OTR FLATBED DRIVER ? Up to $1,000 per Week Guaranteed!
Description: CDL-A OTR FLATBED DRIVER Great Pay Here at Hornady, our company flatbed driving jobs offer CDL-A professional's top weekly pay and new opportunities to make more every year Now Running
Company: Hornady
Location: Florissant
Posted on: 11/28/2020

Class A CDL Dry Van Truck Driver
Description: Class A CDL Dry Van Truck Driver Now Hiring in the St. Louis Area How will your W-2 look this year Action Resources is proud to discuss W-2 s Company Drivers have opportunities to earn between (more...)
Company: Action Resources
Location: Florissant
Posted on: 11/28/2020

CDL A Experienced Company Drivers
Description: DRIVE MORE 2,500 Miles Per Week On Averageand Many Drive More EARN MORE Earn 11 More Than The Industry Average. LIVE MORE 95 Variant's
Company: Variant
Location: Saint Peters
Posted on: 11/28/2020


Registered Nurse Emergency Department
Description: Job Description: Additional Job Information 36 Hours per Week - Benefits Eligible - Sign-On Bonus Eligible - Days - Job ID: 1207434 Employment Status: Full-Time More Information: Christian (more...)
Company: BJC HealthCare
Location: Florissant
Posted on: 11/28/2020

Hair Stylist (License Required) - Shoppes at Koch Park
Description: StylistAt Great Clips, we know that stylists like you are most happy when they're cutting hair, so at a Great Clips salon, that's exactly what you get to do Want to be the best stylist
Company: Great Clips
Location: Florissant
Posted on: 11/28/2020

Owner Operator CDL A Truck Driver
Description: Total Transportation is now hiring Owner Operators Here at Total we have great customers and need more
Company: Total Transportation of Mississippi, LLC
Location: Florissant
Posted on: 11/28/2020

Licensed Automotive Inspector
Description: Geared for the Driven br br During these uncertain times of COVID-19, Valvoline Instant Oil Change SM VIOC is proud to serve those who need to be on the road, including first responders and medical (more...)
Company: Valvoline Instant Oil Change
Location: Florissant
Posted on: 11/28/2020

System of Systems Integration & Verification Engineer
Description: The Boeing Company is seeking a motivated experienced Systems Engineer in Berkeley, MO to support the MQ-25 program. The selected candidate will be the technical point of contact to provide system of (more...)
Company: BOEING
Location: Florissant
Posted on: 11/28/2020

Truck Drivers
Description: Hiring CDL drivers in your area. Apply once and choose a trucking job that works for you. Get home when you want to, and get paid what you deserve
Company: Live Trucking
Location: Florissant
Posted on: 11/28/2020

Licensed Automotive Inspector
Description: Geared for the Driven br br During these uncertain times of COVID-19, Valvoline Instant Oil Change SM VIOC is proud to serve those who need to be on the road, including first responders and medical (more...)
Company: Valvoline Instant Oil Change
Location: Saint Peters
Posted on: 11/28/2020

Log In or Create An Account

Get the latest Missouri jobs by following @recnetMO on Twitter!

St. Louis RSS job feeds