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Patient Access Representative

Company: Kforce
Location: Saint Louis
Posted on: November 21, 2020

Job Description:

Kforce has a client in search of a Patient Access Representative (2nd Shift) in Saint Louis, MO.Key Tasks:* The responsibilities of this position include hospital registration and scheduling within multiple systems* Assures proper patient identification, registers, schedules, verifies insurance, scans and retrieves documents within multiple systems* Validates that the order is complete, signed by the ordering provider, and the correct test is ordered; The attention to detail is essential to ensure accurate patient records* In order to comply with complex regulatory guidelines, must be able to understand, articulate and enforce hospital compliance with Medicare Secondary Payer (MSP), HIPAA Privacy Standards, Patient Bill of Rights and Responsibilities, Advance Directives, Consent to Treat, EMTALA, JCAHO Requirements; Each patient completes HIPAA acknowledgement; This position requires a higher level of independent thinking in order to solve complex issues* Utilize critical thinking skills to assess and respond to a variety of situations, anticipating patients' needs and being able to respond to them* Communicate in a professional, positive, and patient-focused manner with all patients, families, and coworkers whether in-person or by phone; This responsibility is critical to ensure positive patient experience, maximize reimbursements, and minimize denials and avoidable write-offs, and ensuring that we are maintaining the integrity of the patients clinical and financial record by correctly selecting the correct from our MPI* Working independently, this team member will consistently meet or exceed quality standards and serve as mentor for lesser skilled employees* Excellent written and verbal skills* Ability to maintain composure in difficult situations* Customer orientation* Ability to work in a face paced environment* Ability to function in team environment* Strong communication skills are necessary in order to provide the patient with preparation instructions for each scheduled procedure, education on financial responsibilities and collection of applicable patient paymentsKforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.*Compensation Type:*Hours

Keywords: Kforce, St. Louis , Patient Access Representative, Other , Saint Louis, Missouri

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