Patient Access Rep I
Company: BJC HealthCare
Location: Saint Louis
Posted on: September 16, 2020
Job ID: 1202428
Employment Status: Part-Time
More Information:BJC HealthCare is one of the largest nonprofit
health care organizations in the United States, delivering services
to residents primarily in the greater St. Louis, southern Illinois
and mid-Missouri regions. BJC serves patients and their families in
urban, suburban and rural communities through its 15 hospitals and
multiple community health locations. Services include inpatient and
outpatient care, primary care, community health and wellness,
workplace health, home health, community mental health,
rehabilitation, long-term care and hospice.OverviewRole Purpose
To ensure prompt and efficient access to hospital care, by
providing exceptional service to customers during the registration
experience. Create a customer focused environment through effective
communication with patients and guests. Accurately collect
reimbursement information for clinical care and reimbursement.
Coordinates and is responsible for patient registration for
initiation of legal medical record and financial data.
- Proficient on the hospital registration and multiple ancillary
computer systems. Registers, verifies insurance, checks insurance
eligibility, scans and retrieves documents in the Activefax system.
Provide preparation instructions for each procedure scheduled.
Proficient in insurance basics to recognize commercial and
government plans and where to obtain a referral or authorization.
If required, determine appropriate point of service payment and
obtain amount from the patient by utilizing appropriate
- Communicate in a professional, positive and respectful manner
with patients and offices. Be able to provide consistent excellent
customer service in a variety of situations.
- Assures hospital compliance with Medicare Secondary Payor
(MSP), HIPAA Privacy Standards, Patient Bill of Rights and
Responsibilities, Advance Directives, Consent to Treat, EMTALA,
JCAHO Requirements. Ensures each patient completes HIPAA
acknowledgement and offers financial assistance information.
- Validates that the order is complete with two patient
identifiers, a dated signature by the ordering provider, an
appropriate diagnosis is indicated for the test being ordered, and
correct that the correct test is indicated.
- Perform price estimation prior to service and issues ABN to the
patient to collect their non-covered amount due for the scheduled
- BJC has determined this is a safety-sensitive position. The
ability to work in a constant state of alertness and in a safe
manner is an essential function of this job.
- High School Diploma or GED
- Supervisor Experience
- No Experience
Preferred Requirements and Additional Job Information
- Associate's Degree
Licenses & Certifications
- CHAABenefits StatementNote: not all benefits apply to all
- Comprehensive medical, dental, life insurance, and disability
- Pension Plan*/403(b) Plan
- 401(k) plan
- Tuition Assistance
- Health Care and Dependent Care Reimbursement Accounts
- On-Site Fitness Center (depending on location)
- Paid Time Off Program for vacation, holiday and sick time
*Pension does not apply to Memorial Hospital, Memorial Hospital
East, Memorial Medical Group, Alton Memorial or Parkland Health
CenterLegal StatementThe above information on this description has
been designed to indicate the general nature and level of work
performed by employees in this position. It is not designed to
contain or be interpreted as an exhaustive list of all
responsibilities, duties and qualifications required of employees
assigned to this job.
Equal Opportunity Employer
Keywords: BJC HealthCare, St. Louis , Patient Access Rep I, Other , Saint Louis, Missouri
Didn't find what you're looking for? Search again!