Regional Operations Director

Company: DaVita
Location: Saint Louis
Posted on: September 16, 2020

Job Description:

COVID-19 update: To keep you and our teammates safe, we're making adjustments to our hiring process. Learn more

3760 S Lindbergh Blvd, Suite 102, Saint Louis, MO 63127-1374, United States of America Leadership Supervisor & Above Job ID: R0130135 Posted on: 07/24/2020

3760 S Lindbergh BlvdSuite 102, Saint Louis, Missouri, 63127-1374, United States of America Regional Operations Director - St Louis, MO - Hospital Services Group

Do you want to be personally and professionally fulfilled by helping provide life-saving treatments to thousands of patients?

The name DaVita is an adaptation of an Italian phrase meaning, “giving life.” Every day, in all of our clinics, we believe our name reflects our purpose. We often say that we are a community first and a company second. Our teammates work together to serve more than 194,600 patients through DaVita Kidney Care and other health care services. We define our culture as The DaVita Way. The DaVita Way means that we dedicate our Head, Heart and Hands to pursue the Mission, live the Values and build a healthy Village. It means that we care for each other with the same intensity with which we care for our patients. We believe that by caring for each other we can improve health care, grow leaders and make a real difference in the communities we serve.

DaVita is dynamic, growing and entrepreneurial. We are seeking an ambitious, operationally-focused and results-driven Leader. Based in the St Louis area (Divisional Offices and DaVita HQ out of Denver, CO) you will drive all aspects of the Operating business across St Louis, Illinois-based acute care clinical division; our Hospital Services Group. This particular region encompasses the greater St Louis area and the Director supervises the dialysis services that our teams provide to 30 area hospital partners. This role will report to a Division Vice President and drive all aspects of the region’s operating business: team development, clinical outcomes, financial management and ongoing growth in a way that honors our seven Core Values.

Essential Duties and Responsibilities:

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive.

Complete accountability for $16M Revenue, 30 hospital partnerships and 140 teammates, including 5 direct reports

Develop and implement strategic planning initiatives that maximize the region’s patient care and high growth potential

Lead and focus on total team development, from managerial to direct clinical roles. Your direct reports and front line clinical staff will inspire to join you in the quest to ensure quality and compliant patient care.

Lead team to strive for the nation's leading clinical outcomes, continuously improving year after year.

Address top growth priorities, provide due diligence, cultivate physician and ongoing hospital relationships

Lead a growing, socially responsible business that strives to be the role model for American Healthcare

Some specific examples include:

Clinical Leader:

Lead team to strive for the nation's leading clinical outcomes, continuously improving year after year.

Lead and focus on total team development, from managerial to direct clinical roles. Your direct reports and front line clinical staff will aspire to join you in the quest to ensure quality and compliant patient care.

Lead, Implement, Track, and Report on various Projects and Pilots throughout the year, as this Region is a part of our Pioneer Team (Projects/Pilots on strategy, innovation, process improvements, and more).

Creating a Special Place:

Work at a company that honors its Core Values. What are our 7 Core Values, you ask? They are: Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun.

Lead a growing, socially responsible business that strives to be the role model for American Healthcare

Work at a place that acts more like a community than a company

Thrive in a company that will challenge you to "Get Stuff Done" and reward you with incentives the right way - top performers earn more.

Operational Excellence:

Complete accountability for up to $50MM P&L, currently 6+ clinics within the region and growing

Develop and implement strategic planning initiatives that maximize the region’s clinical care and growth potential

Growth Mindset:

Address top growth priorities, provide due diligence and lead successful operational conversions on acquisitions and strategic growth

Experiences that lead to success (and what you’ll be exposed to!):

Multi-site team leadership : You have a proven track record of leading leaders who then turn around and lead their teams across a geography. You’ve successfully turned around and impacted your team’s culture and have coached your leaders into stronger, more agile operators.

Strategy: You’ve successfully developed strategies around growth and operational problem solving. Partnerships and influence are a part of your leadership toolset.

Financial Stewardship: Prior P&L management will greatly help you achieve success in this role. You’ll be deep diving into financial details, looking at labor hours, capital expenses, and getting comfortable with numbers and small boxes (Excel is great!).

Performance Management: You love the KPIs and have already been successful in mobilizing resources to impact the team’s performance. You love a good root-cause analysis and flow chart, and you use these things to track your team’s success in achieving the goal.

Required qualifications:

5+ years’ experience in multi-site operations required. Additional relevant experience would include management consulting with a focus on healthcare, multi-unit retail or service oriented industries and military.

Bachelor’s degree required, MBA strongly preferred

Availability for regional and some national travel; up to 40%

Alignment with our core values and ability to lead through: Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun.

Thrive in a company that will challenge you to "Get Stuff Done" and reward you with incentives the right way - top performers earn more.

Available for moderate travel (25%-50% overnight)

Philosophies that align with our core values

And a little bit of competitive spirit never hurts

Here is what you can expect when you join our Village:

A "community first, company second" culture based on Core Values that really matter.

Clinical outcomes consistently ranked above the national average. DaVita has more 3-, 4-, and 5-star rated centers than ever before, continuing to lead the industry in Five-Star Quality Ratings! *According to April 2018 data for 2016-2017 year from the Centers for Medicare and Medicaid Services’ (CMS) Five-Star Quality Rating System.

Award-winning education and training across multiple career paths to help you reach your potential. DaVita has been recognized among Training Magazine's Top 125 for its exceptional training and leadership development programs for the 14th year in a row!

A comprehensive benefits package designed to enhance your health, your financial well-being and your future.

Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.

Join us as we pursue our vision " To Build the Greatest Healthcare Community the World has Ever Seen . "

DaVita is an equal opportunity employer – Vet and Disability. To learn more about what this means click here.

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3760 S Lindbergh Blvd, Suite 102, Saint Louis, MO 63127-1374, United States of America

Since 2008, DaVita has made great strides in realizing its vision for Corporate Social Responsibility, one that reflects a deep-seated belief that we are a community first and a company second.

Have a question? We're here to help! Email: careers@davita.com or give us a ring: 1-866-400-2266

DaVita is an equal opportunity employer including veteran/disability. To learn more about what this means click here.

DaVita endeavors to make careers.davita.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing in the application process, please contact at ApplicantAccommodations@davita.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Keywords: DaVita, St. Louis , Regional Operations Director, Other , Saint Louis, Missouri