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Senior Resourcing Analyst - Legal

Company: EDWARD JONES
Location: Saint Louis
Posted on: May 15, 2022

Job Description:

At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 15,000+ branch offices where our more than 7 million clients live and work.

In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors.The Legal Operations team is looking for a Senior Resourcing Analyst who will be responsible for partnering with leadership across the Legal Division to proactively manage its resourcing needs. The Senior Resource Analyst ensures that internal and external talent are used effectively to fulfill the mission of the division and strategic objectives of the firm. The Legal Operations team accelerates the mission of Legal Division, by continuously improving its policies, processes, and technology - so that the legal professionals may focus on providing legal advice.

This role will be responsible for managing the intake process for the division and maintaining visibility of all core and project work. In addition, the role will assist leaders in their efforts to coordinate and monitor workload, develop solutions for issues and risks including assistance with outside counsel strategy and consult on metrics to evaluate delivering business outcomes.

Key Responsibilities:

  • Intake Management:
  • Manage intake process and coordinate all legal work requests for firm portfolio initiatives and other substantial core work.
  • Validate legal requests, initial scope definition and validation of needed resources of new stakeholder requests, and document accordingly.
  • Close engagement with Firm PMO, governance committees, and divisional leaders to track approved strategic projects and objectives.Resource Management:
    • Understand divisional capabilities, assets, skills, and capacity, supporting leadership to determine the best use of internal talent and leverage of outside counsel, and how to focus on projects that are achievable and strategically aligned with the firm's objectives.
    • Provide key stakeholders with timely assessment of portfolio-level and substantial core work issues and risks that are impacting the overall performance of the division; balance conflicting priorities and recommend corrective actions.
    • Develop tools to alert appropriate individuals when critical schedules, financial, or resource thresholds are breached.
    • Ensure resource management process documentation is up-to-date and leveraged effectively.
    • Apply resourcing management best practices to establish benchmark data to use for continuous process improvements, working with leaders to continuously review and optimize their work to ensure on-going alignment with evolving organizational goals, market opportunities, and threats.
    • Measure and monitor divisional value to the organization through performance metrics and targets.
    • Partner and guide project leaders on how to address variances, staffing gaps, issue escalation and resolution by routinely tracking progress.
    • Manage backlog of work requests, and coordinate/lead prioritization and status meetings, including assisting leaders with identifying trade offs and associated risks in order to support firm and divisional needs.
    • Identify gaps in capacity based on role type and skill. Escalate potential future gaps to leadership.
    • Ensures that resources of suitable skills and caliber are available for tasks and activities as required and provides guidance and recommendations for complex problems.
    • Demonstrates specialized depth and/or breadth of expertise in discipline or function.
    • Maintain state-of-the-art knowledge on project management methodologies including Agile, Waterfall and Product Management, understands the differences and when and how to appropriately use each methodology.
      Resource Reporting:
      • Maintain resourcing databases and perform updates as necessary to ensure accuracy.
      • Regularly examine data reports to locate and resolve discrepancies.
      • Accurately analyze and collect data for various types of business reports.
      • Create reports that provide insight into key data points to improve decision-making.
      • Communicate the results of data analysis in written and verbal form to leaders.
      • Monitor data to identify changes in financial and business trends.The Senior Resourcing Analyst will be based in St. Louis and could have a hybrid (HQ Office/Home) work arrangement.
        • Bachelor's degree or higher from accredited college or university
        • Superior organization and coordination skills
        • 5+ years experience in resource management with extensive experience in project and portfolio management tools and MS Office
        • Experience in a product management/agile environment a plus
        • Strong organizational, communication and writing skills
        • Ability to work effectively in cross-functional team environments
        • Demonstrate ability to deliver engaging, informative, and well-organized presentations, developing, planning, and implement short and long-range goals
        • Strong collaboration with ability to work independently
        • Ability to work in a high-pressure environment, managing multiple assignments and adapt quickly to a changing environment
        • PMP certification not required but preferred
          • 2021 FORTUNE 100 Best Companies to Work For - By Great Place to Work - and FORTUNE Magazine - Edward Jones was named No. 20 on the list.
            • From FORTUNE -2021 FORTUNE Media IP Limited. All rights reserved. Used under license. FORTUNE and FORTUNE 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. FORTUNE and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Edward Jones Investments.2021 Corporate Equality Index - Edward Jones joins the ranks of 767 major U.S. businesses that received top marks in the Foundation's 19th annual scorecard on LGBTQ workplace equality.
              From The Human Rights Campaign. All Rights Reserved2021 Training Top 100 list - Edward Jones ranked No. 19, up six spots from last year in its 21st consecutive year on this prestigious list.J.D. Power, 2021 - Edward Jones has ranked "highest in Employee Advisor Satisfaction among Financial Investment Firms" in the J.D. Power 2021 U.S. Financial Advisor Satisfaction Study.
              Edward Jones received the highest score among employee advisors in the J.D. Power 2007,2008, 2010, 2012-2015, 2017-2021 Financial Advisor Satisfaction Studies of employee advisors' satisfaction among those who are employed by an investment services firm. Visit jdpower.com/awards for more information.Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate:
              Salary: $90628 - $154313
              Category: Headquarters

Keywords: EDWARD JONES, St. Louis , Senior Resourcing Analyst - Legal, Legal , Saint Louis, Missouri

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