StLouisRecruiter Since 2001
the smart solution for St. Louis jobs

Information Technology Specialist (Systems Analysis)

Company: United States Army Print and Media Distribution Ce
Location: Saint Louis
Posted on: July 9, 2024

Job Description:

Summary

Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications.

This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD Workforce to recruit and appoint qualified candidates to positions in the competitive service.

About the Position: Please see the additional information section for further guidance.

This job is open to

  • The public

    U.S. Citizens, Nationals or those who owe allegiance to the U.S. Videos

    Duties
    • Serve as an IT Specialist with responsibility for Systems Administration.
    • Administer account, network rights, and access to systems and equipment.
    • Evaluate network software, hardware and communication link.
    • Manage systems resources including performance, serviceability, and recoverability.
    • Maintain systems configuration by resolving hardware/software interfaces and interoperability problems.
    • Diagnose network problems and develop backup/recovery procedures. Requirements

      Conditions of Employment
      • Incumbent must be able to obtain and maintain a secret security clearance. Qualifications

        Who May Apply: US Citizens

        In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

        Specialized Experience: One year of specialized experience which includes performing capacity monitoring, analysis, and planning for IT resources and identifying upgrades and systems improvements required to maintain or improve effectiveness of the IT environment; delivering customer support services, including installation, configuration, troubleshooting, customer assistance, and/or training, in response to customer requirements; and restoring system failures and/or devising recovery plans as required. The OPM Qualification Standard provides the following definition: specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT. My specialized experience includes, or was supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others; (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation; (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information; and (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-11).

        Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience aloneno substitution of education for experience is permitted.

        Education

        This job does not have an education qualification requirement.

        Additional information
        • Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
        • You will be required to provide proof of U.S. Citizenship.
        • One year trial period may be required.
        • Direct Deposit of Pay is required.
        • Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
        • If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
        • This is an Information Technology Management Career Field position.
        • Multiple positions may be filled from this announcement.
        • Salary includes applicable locality pay or Local Market Supplement.
        • Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest. **NOTE - Position may be filled as a term appointment NTE 3 years. Term appointments may be extended up to a maximum of 8 years. A current Army employee with personal competitive status accepts a time-limited appointment, the Army employee forfeits their permanent status and becomes subject to the provisions of the term or temporary appointment. Permanent employees who accept time-limited appointments will not have placement rights to the previously held permanent position at the end of the time-limited appointment. Employees who accept such time-limited appointment opportunities will be required to sign a statement of understanding.
          • Benefits

            A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

            Review our benefits

            Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How You Will Be Evaluated

            You will be evaluated for this job based on how well you meet the qualifications above.

            Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement.

            If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

            You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

            Veterans and Military Spouses will be considered along with all other candidates.
            • Benefits

              A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

              Review our benefits

              Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
            • Required Documents

              As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

              The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment. A complete description of preference categories and the associated required documents is in the Applicant Checklist for Public Announcements.

              As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

              1. Your resume:
              • Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications.
              • Your resume may be submitted in any format and must support the specialized experience described in this announcement.
              • If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
              • For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e., HRS per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as incomplete and you may not receive consideration for this position.
              • For additional information see: What to include in your resume. 2. Other supporting documents:
                • Cover Letter, optional
                • Most recent Performance Appraisal, if applicable NOTE: Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.
                • How to Apply

                  To apply for this position, you must complete the online questionnaire and submit the documentation specified in the Required Documents section above.

                  The complete application package must be submitted by 11:59 PM (EST) on 07/17/2024 to receive consideration
                  • To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application (https://apply.usastaffing.gov/ViewQuestionnaire/12464652).
                  • Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
                  • After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
                  • You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
                  • It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
                  • Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center. To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

                    Agency contact information

                    Army Applicant Help Desk

                    Website

                    https://portal.chra.army.mil/hr_public?id=app_inq

                    Address

                    GT-W0FNAA US AMC PRINT AND MEDIA DISTRIBUTION CTR

                    DO NOT MAIL

                    Fort Belvoir, VA 22060

                    US

                    Next steps

                    If you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility, qualifications, and quality ranking (as applicable) for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration.
                  • Fair and Transparent

                    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
                    • Criminal history inquiries
                    • Equal Employment Opportunity (EEO) Policy
                    • Financial suitability
                    • New employee probationary period
                    • Privacy Act
                    • Reasonable accommodation policy
                    • Selective Service
                    • Signature and false statements
                    • Social security number request Required Documents

                      The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment. A complete description of preference categories and the associated required documents is in the Applicant Checklist for Public Announcements.

                      As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

                      1. Your resume:
                      • Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications.
                      • Your resume may be submitted in any format and must support the specialized experience described in this announcement.
                      • If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
                      • For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e., HRS per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as incomplete and you may not receive consideration for this position.
                      • For additional information see: What to include in your resume. 2. Other supporting documents:
                        • Cover Letter, optional
                        • Most recent Performance Appraisal, if applicable NOTE: Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.

                          How to Apply

                          To apply for this position, you must complete the online questionnaire and submit the documentation specified in the Required Documents section above.

                          The complete application package must be submitted by 11:59 PM (EST) on 07/17/2024 to receive consideration
                          • To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application (https://apply.usastaffing.gov/ViewQuestionnaire/12464652).
                          • Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
                          • After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
                          • You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
                          • It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
                          • Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center. To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

                            Agency contact information

                            Army Applicant Help Desk

                            Website

                            https://portal.chra.army.mil/hr_public?id=app_inq

                            Address

                            GT-W0FNAA US AMC PRINT AND MEDIA DISTRIBUTION CTR

                            DO NOT MAIL

                            Fort Belvoir, VA 22060

                            US

                            Next steps

                            If you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility, qualifications, and quality ranking (as applicable) for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration.

                            Fair & Transparent

                            The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
                            • Criminal history inquiries
                            • Equal Employment Opportunity (EEO) Policy
                            • Financial suitability
                            • New employee probationary period
                            • Privacy Act
                            • Reasonable accommodation policy
                            • Selective Service
                            • Signature and false statements
                            • Social security number request

Keywords: United States Army Print and Media Distribution Ce, St. Louis , Information Technology Specialist (Systems Analysis), IT / Software / Systems , Saint Louis, Missouri

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Missouri jobs by following @recnetMO on Twitter!

St. Louis RSS job feeds