Mobile Crisis Counselor
Company: Peoples Health Centers Family of Companies
Location: Saint Louis
Posted on: January 27, 2023
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Job Description:
About Us:
ALM Hopewell Center provides comprehensive mental health services
to children and adults in the northern and central parts of the
City of St. Louis and North St, Louis City. A professional mental
health staff serves a growing caseload of 2, 800 patients, of which
greater than ninety-five percent are chronically mentally ill and
suffering from major psychiatric disorders Hopewell Center operates
a Psychosocial Rehabilitation Center and a Comprehensive
Psychiatric Rehabilitation Center for adults and youth. Many
services are provided at schools, Emergency services, including a
crisis bed and mobile outreach, are available twenty-four hours per
day. A multi-disciplinary team of psychiatrists, psychologists,
nurses, counselors, social workers, educators, and support staff
work diligently to carry out the mission of providing comprehensive
care to patients and their families.
Job Summary: This position is responsible for providing day to day
crisis services and supports, to include needs of consumers and
meeting all program requirements established by the Department of
Mental Health and/or other governing entities. Mobile Crisis
Counselors provide community outreach and crisis response aiming to
support individuals who are experiencing a behavioral health crisis
in real-time. The goal of this position is to provide immediate
support and stabilization to individuals in crisis at the location
of their crisis. Staff will arrive on site to assess, help o
identify next steps with the person around care and resources, and
work to ensure safety with the person until follow-up care is in
place. Individuals will have access to a multi-disciplinary
behavioral health team in-the-moment and will have a specific plan
outlined before the end of the outreach interaction.
Essential Job Functions:
* Knowledge of community resources including psychiatry, substance
use, medical, and/or other community services to link those in
acute crisis.
* Assess children, Adolescents, and/or adults in psychiatric crisis
for hospitalization and facilitate hospitalization at location of
need.
* provide crisis counseling and coordination to help stabilize
current psychiatric crisis if client does not meet criteria for
inpatient hospitalization.
* Maintain client record in the electronic health record in
accordance with licensure and accreditation standards
* Attend agency and DMH required trainings (De-escalation, Crisis
Safety Planning, Mobile Crisis).
* Provide training to new staff on mobile crisis screening events
as needed.
* Provide intensive short term community based counseling and case
management services to clients.
* Community outreach
* Complete application for benefits (as needed)
* Maintain completion of screening and progress notes within 72
business hours.
* Work to ensure safety with the person in crisis until follow-up
care is in place.
* Work with multi-disciplinary team and community partners to
support and stabilize individual in need of community on-site
crisis support
* All other duties as assigned within the scope of the job
responsibilities of the role
Minimum Education, Training and Experience
* Bachelor's degree in social work, counseling, etc.
* 2 years of employment history in mental/behavioral health with
crisis experience preferred
* Effective communication skills
Additional Requirement
* Knowledge of the policies, procedures, and regulations of the
program to which the employee is assigned
* Knowledge of the problems encountered by persons with mental
illness and how to assess the various community resources
available
* Capability to communicate ideas clearly and effectively to
produce clear and concise reports.
Keywords: Peoples Health Centers Family of Companies, St. Louis , Mobile Crisis Counselor, IT / Software / Systems , Saint Louis, Missouri
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