Sr Digital Product Owner-Ldr - Client Onboarding & Account Technology
Company: EDWARD JONES
Location: Saint Louis
Posted on: November 22, 2021
At Edward Jones, we help clients achieve their serious,
long-term financial goals by understanding their needs and
implementing tailored solutions. To ensure a personal client
experience, we have located our 14,000+ branch offices where our
more than 7 million clients live and work.
A typical branch office has one financial advisor who meets with
clients face-to-face and one branch office administrator who
enhances the team's ability to build deep relationships with
clients. Headquarters associates in St. Louis and Tempe provide
support and expertise to help U.S. and Canada branch teams deliver
an ideal client experience. Edward Jones currently has more branch
offices than any other financial services firm, and we continue to
grow to meet the needs of long-term individual investors.
Position: Sr Digital Product Owner -- Client Onboarding and Account
The Operations division is looking for a Senior Digital Product
Owner to lead multiple product teams focused on delivering value
within the client onboarding experience. From a seamless onboarding
workflow that includes a contact profile and account opening system
to online and mobile applications for clients and our branch teams,
we combine operational efficiency with design thinking and agile
delivery within a product management framework. We work with key
stakeholders and business partners from across the firm to help
deliver an onboarding experience that enables human-centered
complete wealth management.
This role will have accountability for a suite of digital
operations products that enables a tailored onboarding experience
by delivering contemporary and integrated technology. The position
has a broad scope of responsibility and requires interpretation of
user feedback, managing stakeholder relationships across the firm,
deep understanding of one or more complex systems and information
to make subjective decisions that have substantial risk and/or
legal, regulatory or financial implications. Additionally, the role
will have direct responsibility for the attraction, development and
leadership of a team of Business Analysts and is expected to
cultivate a spirit of collaboration and belonging across a diverse
group of individuals.
- The Senior Product Owner serves as the individual accountable
for one or more systems, leading a multi-disciplinary and
cross-divisional product team to deliver value to internal and
external customers of the Firm.
- Responsible to the Product Manager of Client Onboarding &
Accounts Technology, this individual aligns strategy to execution
through the development and maintenance of their product roadmap,
outlining the body of work expected now, next, and into the
- This work includes management of system plans and supporting
artifacts encompassing resource needs, stakeholder solution
requirements, dependencies, timelines, milestones, and success
criteria as necessary to deliver on the promised business
- Success in this role requires depth and breadth of subject
matter expertise inside and outside the Client Onboarding product
area, as well as a foundational understanding of Product Management
and Design Thinking theory, and the ability to expand these
capabilities within the organization.
- The Senior Digital Product Owner will work with other firm
leaders to attract, develop and drive a team of high performing
associates, and will play a pivotal role in their ongoing personal
and professional development.
- This person will lead their matrixed product team though
influence as well as task assignment authority, mentoring and
coaching all team members to fulfill the product vision.
- This individual will additionally advise and align with
adjacent product teams to ensure a consistent and cohesive
progression of the product strategy. Requirements:
- Bachelor--s degree in business administration, management
information systems, computer science, or related field;
- FINRA Series 7 (must obtain within first twelve months of
- Minimum 7+ years of experience within financial services
- Broad and deep knowledge of financial services concepts,
practices, and procedures, with emphasis in Trading Systems
- Exceptional communication and interpersonal skills;
- Detail orientation with strong analytical capabilities;
- Ability to overcome ambiguity and deliver results;
- Strong leadership skills with the ability to delegate and
direct work in a way that maximizes both personal and team
- Teamwork / collaboration mindset with the ability to work with
stakeholders throughout the organization;
- A robust understanding of full-cycle software development
within an Agile framework;
- Product orientation with a strong sense of ownership.
- FORTUNE 2020 -- Edward Jones was named No. 7 on the 2020
FORTUNE 100 Best Companies to Work For-- list.
- From FORTUNE --2020 FORTUNE Media IP Limited. All rights
reserved. Used under license. FORTUNE and FORTUNE 100 Best
Companies to Work For are registered trademarks of Fortune Media IP
Limited and are used under license. FORTUNE and Fortune Media IP
Limited are not affiliated with, and do not endorse products or
services of, Edward Jones Investments.
- Edward Jones Ranked No. 6 of the 100 best workplaces for
millennials by Great Place to Work and FORTUNE Magazine.
- 2020 Corporate Equality Index -- Edward Jones joins the ranks
of 680 major U.S businesses that received top marks in the HRC
Foundations 18th Annual Scorecard on LBGTQ Workplace Equality
- Edward Jones named a top company for training, ranking No. 25
on Training magazine's 2020 Training Top 125 list -- the highest
ranking among the financial-services industry!
- Financial services firm Edward Jones has been named one of the
2019 Best Workplaces for Parents by Great Place to Work and FORTUNE
magazine. The firm ranked No. 5 on the list of 50 companies, up two
spots from last year.
- The Best Workplaces for Parents list is one of a series of
rankings by Great Place to Work and FORTUNE based on employee
feedback from Great Place to Work-Certified-- organizations. Edward
Jones ranked No. 7 on the FORTUNE 100 Best Companies to Work for in
2019 list, the firm--s 20th appearance on the list. The firm also
was ranked the No. 1 Best Workplace in Financial Services &
Insurance and the No. 6 Best Workplace for Millennials by Great
Place to Work and FORTUNE. Edward Jones does not discriminate on
the basis of race, color, gender, religion, national origin, age,
disability, sexual orientation, pregnancy, veteran status, genetic
information or any other basis prohibited by applicable law.
At Edward Jones, we value and respect our associates and their
contributions, and we recognize individual efforts through a
rewards program that promotes a long-term career, financial
security and well-being. Visit our career site to learn more about
our total compensation approach, which in addition to base salary,
typically includes benefits, bonuses and profit sharing. The salary
range for this role is based on national data and actual pay is
based on skills, experience, education, and other relevant factors
for a potential new associate:
Salary: $105753 - $180067
Keywords: EDWARD JONES, St. Louis , Sr Digital Product Owner-Ldr - Client Onboarding & Account Technology, IT / Software / Systems , Saint Louis, Missouri
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