Technical Specialist II, OPS

Company: Edward Jones
Location: Saint Louis
Posted on: April 9, 2021

Job Description:

This position has responsibility for accomplishing technical or advanced business area specific functions including interpreting information and making subjective decisions that have a moderate to high level of risk or that may have legal, regulatory or financial implications. Decisions must ensure collaboration with a variety of roles and support functions within the business area. The position is required to understand rules & regulations and the impact they have on the business area functions, systems and controls; along with identifying inherent and potential risks and making recommendations to mitigate.Responsibilities frequently include supporting new technology or system upgrades through gathering requirements, developing & executing system tests, providing readiness sign off, and supporting all aspects of implementation. May be required to develop documentation of new functional processes. The position may have a variety of daily and periodic responsibilities based on the business area, and requires a strong working knowledge of specific product or financial services industry rules, processes, systems and controls. Req ID 53429BRPosition Type Home Office Position Schedule Full-Time EEO Statement Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.Posting Location Missouri, St. Louis Company Description At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 14,000+ branch offices where our more than 7 million clients live and work.A typical branch office has one financial advisor who meets with clients face-to-face and one branch office administrator who enhances the team's ability to build deep relationships with clients. Headquarters associates in St. Louis and Tempe provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. Edward Jones currently has more branch offices than any other financial services firm, and we continue to grow to meet the needs of long-term individual investors.Home based Associate? NoAwards and AccoladesFor the 19th year, Edward Jones was named one of the "100 Best Companies to Work For--" by FORTUNE magazine in its annual listing. The firm ranked No. 5 overall. These 19 FORTUNE rankings include top 10 finishes for 15 years, top 5 rankings for eight years and consecutive No. 1 rankings in 2002 and 2003. From FORTUNE Magazine, February 15, 2018 -- 2018 Time Inc. Used under license. FORTUNE and Time Inc. are not affiliated with and do not endorse products or services of Edward Jones. Search Headquarters Positions by Area of Interest Client Services & Operations Position Requirements --- High school diploma or equivalent required. Bachelor's degree preferred.--- 3-5 years of experience in the financial services industry or related field is required. Familiarity with industry and business area specific regulations is required within 6 months.--- Specific licenses may be required, but only if the specific function is covered by a Rule that requires it. Series 99 license is preferred.--- Knowledge of complex systems and system interdependencies within Operations necessary.--- In-depth product knowledge may be required based on business area.--- Ability to make recommendations to resolve and improve system issues is required.--- Must have ability to identify process improvement opportunities, determine business requirements, develop and execute test scripts for enhancements through implementation while understanding downstream impacts to other systems.--- Must be able to communicate complex details effectively with senior leaders, branches, vendors and other external parties to get results.--- Ability to effectively collaborate with other business areas on system requirements, process changes, etc. required.--- Must have time management and organizational skills with the ability to multi-task and handle a moderate to heavy workload in order to be able to fulfill all the roles within the area.--- Strong analytical skills preferred with intermediate skills in creating complex spreadsheets and formulas, running Hyperion queries creating and analyzing reports, and using internet reference material and external resources to proactively develop measures, make decisions, or to manage ongoing controls for the business area.--- Understand the firm's supervisory controls and procedures and utilize software such as Microsoft Word, Excel, and database tools, query tools such as Hyperion and Web Focus to identify trends, correlations and assist Compliance with regulatory investigations.--- Takes initiative; motivated self- starter and detailed oriented; able to meet deadlines while working independently and/or remotely.

Keywords: Edward Jones, St. Louis , Technical Specialist II, OPS, IT / Software / Systems , Saint Louis, Missouri