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Staffing Manager

Company: Home Care Assistance
Location: Saint Louis
Posted on: October 13, 2019

Job Description:

Home Care Assistance is hiring a Staffing Manager for our St. Louis office! Our mission at Home Care Assistance is to change the way the world ages. The non-medical home care industry has been one of the fastest growing industries and there has never been a better time than now to join our team. We are looking to hire the best employees our industry has to offer - so if working in senior care is your calling, please apply and see what it is like to work with the company ranked in INC. 5000's magazine as one of America's fastest-growing private companies.

The Staffing Manager staffs cases, hires & trains our caregivers, oversees their work and performs site visits to assure employee & client satisfaction.

We are a dynamic small team and so the ability and desire to build rapport and relationships with our staff and clients is critical. Prior scheduling/staffing experience, preferably within the home care or other healthcare-related fields. Attention to detail and remaining calm under pressure is a necessity as our industry can be quite unpredictable so we need someone who is quick on their feet while always wearing a smile and carrying compassion in their hearts.
Responsibilities of this position include:

  • Answering & triaging calls from caregivers, clients, and prospects
  • Determining optimal staffing match, managing client and caregiver schedules to ensure every shift is staffed and caregivers arrive on time for their assignments
  • Serving as one of the main/initial points of contact for caregivers to coordinate rescheduling shift vacancies
  • Ability to be on-call 24/7 for after business hour calls and scheduling modifications
  • Ensuring caregiver compliance with time reporting systems/processes for accurate billing and payroll or any care note submissions
  • Recruiting, screening, interviewing, hiring of caregivers and performing employee training and orientations
  • Ensuring consistent accuracy of database and file information for both caregivers and clients. Maintaining regular documentation and ongoing note-keeping of employee & client activities
  • Performing client site visits to assure complete satisfaction and quality assurance as well as performance review of employees
    Requirements of this role:
    • Staffing, recruiting and training experience within the home or health care industry preferred
    • Excellent verbal and written communication skills
    • Quick learner, detail-oriented and resourceful
    • Tech-savvy, comfortable with heavy email, spreadsheets, all Microsoft Office products
    • Must be a problem-solver and be a team-player
    • Self-starter and able to shift gears at any given time
    • Ability to have fun while working in a fast-paced environment!
    • Prior Home Care experience a plus!
      Perks of being on our Team:
      • Opportunity to be a part of an Award-Winning and Growing company!
      • Competitive base salary + bonus
      • 401k with a company match
      • Health Benefits
      • Company-paid life insurance
      • PTO and sick days
      • Gym membership discount
      • Company-sponsored cellphone and laptop
      • Supportive, fun team-work environment and more!
        We are looking for someone who is able to fulfill our company mission - to Change the Way the World Ages. If you would like to make a difference in the world while working with a superb local team and working for a successful and growing company, please submit a resume and cover letter outlining why you would be a great fit. We look forward to hearing from you and welcoming the next member of our growing team!

Keywords: Home Care Assistance, St. Louis , Staffing Manager, Human Resources , Saint Louis, Missouri

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