Housekeeping Houseperson
Company: Disability Solutions
Location: Saint Louis
Posted on: September 28, 2024
Job Description:
Live! by Loews - St. Louis, MO is a branded collaboration
between Loews Hotels & Co, The Cordish Companies and the St. Louis
Cardinals, one of the most beloved sports franchises in the
country. The hotel is part of phase two of the already successful
Ballpark Village Live! complex and delivers unscripted, locally
handcrafted Loews experiences for both group and leisure guests.
Live! by Loews - St. Louis features 216 guestrooms, 17,000 square
feet of meeting and event space with spectacular views and multiple
food & beverage outlets, including an outdoor lounge and a Bourbon
Bar.This position is On Call.To clean all public guest room areas
of the hotel as assigned. To promote good public
relations.Essential Functions and Responsibilities
- Reports to work as scheduled, in proper uniform, in accordance
with the company's personal appearance standards
- Consistently maintains a friendly positive attitude that
ensures positive guest experience and giving recognition to
returning guests.
- Follow and adhere to all policies and procedures as set forth
by the Housekeeping Department
- Follows proper etiquette when communicating over the radio
- Respond, follow and close HotSOS and other requests when
assigned to them by the proper usage of Rexx/ radio
- Responsible for helping room attendants by emptying trash and
soiled linen from housekeeping carts
- Help maintain the following areas at all times: public rest
rooms, hotel lobby levels, ashtrays , elevators and tracks, ice
machine areas, stairwells, building entrance and hallways
- Handle guests with excellent guest relations skills
- Clean back-of-the-house windows as needed
- Vacuum guest hallways daily
- Use proper chemicals when cleaning as described by the
department's procedures
- Attend all departmental meetings as scheduled
- Perform all duties in a timely and efficient manner
- Maintain linen closets clean, stock and organize
- Bring trash to compactor at the end of the day
- Responsible for washing guest room glassware and delivered to
linen closets
- Responsible for bringing dirty glassware to housekeeping at the
end of the shift
- Perform all other duties as directed by management that are
consistent with the policies and procedures of the company
- Notifies immediate supervisors promptly and fully of all
problems or unusual matters of significance
- Is polite, friendly, and helpful to the guests, management, and
fellow team members
- Attends all appropriate hotel meetings and training
sessions
- Maintains cleanliness and excellent condition of equipment, and
work area
- Executes emergency procedures in accordance with hotel
standards
- Complies with safety regulations and procedures
- Complies with hotel policies and rules
- Recycles whenever possible
- Remains current with hotel information and changesSupportive
Functions and Responsibilities
- Promotes and applies teamwork skills at all times
- Notifies appropriate individual promptly and fully of problems
and/or unusual matters of significance
- Complies with hotel uniform and grooming
standardsQualifications
- Previous experience an asset
- Able to work as part of a dynamic quality-driven team
- Basic English language skills
- Requires extensive standing, walking, lifting and bending
- Able to push, stand, stoop, bend, and lift items weighing up to
150 pounds repetitively during entire shift
- Able to work a flexible schedule, including weekends and
holidays
- Must be customer-service orientated and have excellent
hospitality skillsPhysical DemandsIt is required by this position
that one will be:
- On their feet over 2/3 of the time
- Walking over 2/3 of the time
- Using hands to handle, feel or point over 2/3 of the time
- Stooping, kneeling, crouching, crawling 1/3 of the time
- Using their listening and communication skills 2/3 of the
time.
- Able to push, pull, and carry 150 lbsThere are special vision
requirements that we ask for and they are:
- Close vision (clear vision at 20 inches or less)
- Distance vision (clear vision at 20 feet or more)
- Peripheral vision (ability to observe an area that can be seen
up and down or to the left and right while eyes are fixed on a
given point)
- Depth perception (three-dimensional vision, ability to judge
distances and spatial relationships)
Keywords: Disability Solutions, St. Louis , Housekeeping Houseperson, Hospitality & Tourism , Saint Louis, Missouri
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